Senior Coordination Specialist, Risk & Compliance

M&G plc; Reading; On-site; GBP 29,000 - 38,000; Full time

Benefits offered by this job

Pension up to 18%

Share Save program

38 days annual leave

Time Off When You Need It

Inspiring Families policy

Private Healthcare

Job summary

M&G plc is seeking a Coordination Team Senior Support in the Risk & Compliance function. You will help manage high-volume document reviews, coordinate information requests, and guide junior team members in a fast-paced environment.

You will work to ensure accuracy, timely responses, and secure handling of sensitive information while supporting the Coordination Lead and liaising with stakeholders across the business in a Reading-based role.

Qualifications

• Experience in administrative/operations roles within risk, compliance or audit is essential.
• Strong attention to detail and ability to manage high volumes of documents accurately.
• Experience with secure folders, shared drives and document workflows is desirable.

Responsibilities

• Manage and triage incoming information requests and escalation queries.
• Coordinate collection and secure upload of documents using Relativity One.
• Perform initial document reviews and route items to specialists.
• Support redaction, conversion and secure handling tasks.
• Carry out quality assurance to ensure completeness and accuracy.
• Maintain trackers, audit trails and MI; ensure follow-through of actions.
• Liaise with stakeholders to progress requests; support junior team members.
• Identify escalation points and opportunities to improve processes.

Skills

Administrative experience

Attention to detail

MS Office proficiency

Tools

Relativity One

Document repositories

Excel/Outlook

Job description

M&G plc is seeking a Coordination Team Senior Support in the Risk & Compliance function. You will help manage high-volume document reviews, coordinate information requests, and guide junior team members in a fast-paced environment.

You will work to ensure accuracy, timely responses, and secure handling of sensitive information while supporting the Coordination Lead and liaising with stakeholders across the business in a Reading-based role.