Operations Change Programme Lead | Hybrid

THE HYDE GROUP; Greater London; On-site; GBP 60,000 - 64,000; Full time

Benefits offered by this job

Pension

Holiday allowance

Life assurance

Flexible benefits platform

Learning & career development

Hybrid working

Job summary

Hyde is looking for a Programme Manager to join our collaborative and values-driven team at London Bridge. This role will lead the Operations change portfolio and provide programme management expertise for complex change across Operations to improve service quality and outcomes for residents and colleagues.

You will turn strategic priorities into well-governed programmes, establish governance and reporting, and build strong relationships with senior leaders and teams.

Qualifications

• Proven experience of leading complex projects or programmes from planning through to delivery, including scope, risks, dependencies, governance and benefits.
• Strong stakeholder management and influencing skills, with the confidence to work with senior leaders and teams across the business.
• A proactive mindset and passion for delivering change that improves services, consistency and outcomes for residents and colleagues.
• The ability to lead and develop a team, set priorities, support performance and build capability.
• Strong knowledge of programme and project management methods, tools and governance; experience of Agile, Scrum, Waterfall or JIRA would be helpful.

Responsibilities

• Lead and manage the Business Analyst team, setting priorities, building capability and supporting delivery against agreed outcomes.
• Support the Head of Change and Delivery to manage the Operations change portfolio, agree priorities and provide clear visibility of progress, risks and constraints.
• Lead the planning and delivery of complex programmes and projects, ensuring scope, milestones, resources, dependencies and benefits are clearly defined.
• Establish proportionate governance, reporting and assurance to support effective decision-making, escalation and delivery confidence.
• Build strong relationships with senior leaders, operational teams and support functions to align priorities, manage expectations and drive successful change.

Skills

Programme management

Stakeholder management

Team leadership

Governance

Agile / Jira

Tools

JIRA

Job description

Hyde is looking for a Programme Manager to join our collaborative and values-driven team at London Bridge. This role will lead the Operations change portfolio and provide programme management expertise for complex change across Operations to improve service quality and outcomes for residents and colleagues.

You will turn strategic priorities into well-governed programmes, establish governance and reporting, and build strong relationships with senior leaders and teams.