Operations & Business Development Manager in HP1

Energy Jobline ZR; Hemel Hempstead; Sur place; GBP 40 000 - 56 000; Plein temps

Avantages offerts par ce poste

Company vehicle / vehicle allowance

Company mobile phone

28 days holiday

Performance-related bonus/commission

Training and development opportunities

Résumé du poste

Energy Jobline ZR in Hemel Hempstead is seeking an organised, commercially minded Operations & Business Development Manager to lead day-to-day plant hire and haulage operations.

This hands-on role covers fleet and HGV compliance, contracts, invoicing and social media marketing to promote growth, with a strong focus on building relationships with customers.

Qualifications

• Experience in managing day-to-day operations of plant hire and haulage.
• Ability to develop new business opportunities and build client relationships.
• Knowledge of HGV compliance, fleet maintenance and invoicing processes.

Responsabilités

• Coordinate day-to-day plant hire and haulage operations.
• Manage bookings for plant, machinery, and haulage services; maintain a forward schedule.
• Maintain HGV compliance records and plan maintenance; arrange servicing and inspections.
• Handle contract administration; coordinate invoice generation and collections.
• Drive business development through outreach and social media promotion.

Connaissances

Operations management

Business development

Fleet management

Social media marketing

Customer relationship

Scheduling & planning

Description du poste

Job DescriptionOperations & Business Development Manager Location: Hemel Hempstead Salary: Competitive, depending on experience and qualifications. Vacancy Type: Permanent, Full Time (45 hours per week) This is a hands-on management role rather than a purely office-based administrative position. We are looking for an organised, commercially minded and highly proactive Operations & Business Development Manager to join our growing plant hire and haulage business. This is a key position within the company and will involve responsibility for the day-to-day coordination of our plant hire, haulage and HGV operations, while also supporting the continued growth of the business. The successful candidate will be responsible for keeping the fleet and operations organised, ensuring compliance and maintenance requirements are scheduled, managing customer bookings and contracts, coordinating invoices and working closely with our maintenance engineer to keep machinery and vehicles operational. The role will also have a strong business-development element. We are looking for someone who is confident speaking to existing and potential customers, building relationships, identifying new opportunities and using social media and digital marketing to promote the business. This is an ideal position for someone who enjoys having responsibility, is commercially aware and wants to play an important role in building a growing company.

Key Responsibilities

Operations Management

• Coordinate the day-to-day operation of the plant hire and haulage business.
• Manage bookings for plant, machinery, low loaders, HIAB/crane services and haulage work.
• Maintain an accurate forward schedule of all bookings and contracts.
• Coordinate deliveries, collections and movements of hired equipment.
• Ensure the correct equipment, vehicle and driver are allocated to each job.
• Communicate job details clearly to drivers, operators, customers and management.
• Monitor ongoing contracts and ensure customer requirements are being met.
• Identify scheduling conflicts and resolve operational problems quickly.
• Maintain good communication between the office, drivers, operators, mechanics and customers.

HGV Compliance & Fleet Management

• Maintain accurate records for all HGVs, trailers and relevant fleet assets.
• Manage planned maintenance schedules.
• Book servicing, inspections, MOTs and repairs.
• Ensure safety inspections are scheduled and completed on time.
• Monitor vehicle defects and ensure they are dealt with promptly.
• Coordinate repairs between drivers, the maintenance engineer and external suppliers.
• Maintain records of repairs, inspections and maintenance.
• Monitor vehicle compliance and bring upcoming requirements to management's attention.

Plant & Machinery Management

• Maintain an up-to-date plant and equipment register.
• Schedule servicing and preventative maintenance.
• Monitor hours/mileage and ensure equipment is serviced at the correct intervals.
• Coordinate breakdowns and repairs with the maintenance engineer.
• Arrange external specialist repairs where necessary.
• Monitor equipment availability and downtime.

Hire & Contract Administration

• Take customer enquiries and convert them into bookings where appropriate.
• Maintain the company's booking diary/system.
• Monitor contract start and end dates.
• Arrange extensions and off-hires.
• Coordinate equipment collections and returns.

Invoicing & Administration

• Prepare and issue customer invoices promptly.
• Check job sheets, delivery tickets, timesheets and hire records before invoicing.
• Ensure additional charges such as waiting time, overtime, transport, mileage and damage are correctly captured.
• Monitor outstanding invoices and assist with credit control.

Business Development

A significant part of this role will be helping the company grow.

What We Offer

• Competitive salary based on experience.
• Company vehicle or vehicle allowance where appropriate.
• Company mobile phone.
• 28 days of holiday.
• Performance-related bonus/commission to be considered.
• Training and development opportunities.
• Opportunity to become a key member of a growing business.

Please note: this is a brief description of the job role and responsibilities.