Operations - Bookings Coordinator

EV Cargo; Ashby-de-la-Zouch; On-site; GBP 22,000 - 30,000; Full time

Job summary

EV Cargo seeks a Delivery Bookings Coordinator to join its Ashby Solutions team. The role involves booking delivery orders, ensuring compliance, and excellent communication with customers and internal teams. Ideal candidates will have administrative experience, a flexible approach, and a commitment to self-development.

Benefits

Competitive annual leave

Employee recognition scheme

Excellent pension scheme

Life assurance

Access to reward gateway

Qualifications

• Qualifications: A Level 2 in English & Maths.
• Experience: Previous administration or customer service experience.
• Excellent communication skills with a can-do, flexible attitude.

Responsibilities

• Book in all orders for delivery via phone, email, or portal.
• Update groupage bookings and maintain customer order files.
• Liaise with internal teams and customers to resolve issues.

Skills

Communication

Customer Service

Administration

Problem Solving

Education

A Level 2 in English & Maths

Tools

Windows 10

Job description

EV Cargo Ashby, Unit 15, Ashby, Leicestershire, United Kingdom Req #916

06 May 2025

EV Cargo have grown to become a predominate international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world.

THE ROLE:

Join us as our Delivery Bookings Coordinator within our EV Cargo Solutions team.

THE SALARY

Competitive based on experience.

REWARDS & BENEFITS

With a genuine culture of reward and recognition, we want our colleagues to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave, employee recognition scheme, excellent pension scheme, life assurance and

access to reward gateway.

Location:

This role will be based at our flagship office in Ashby-de-la-Zouch (LE65 1JR).

KEY RESPONSIBILITES:

• Book in all orders for delivery via phone, email, or online portal , as required by the customer.
• Update groupage bookings undertaken by carriers into relevant systems.
• Ensure internal process compliance.
• Liaise with internal teams to resolve issues
• Liaise directly with customer to inform them of changes.
• Maintain and update customer order files as needed.
• Process POD's and debriefs

OUR IDEAL CANDIDATE WILL HAVE:

Qualifications . A Level 2 in English & Maths.

Experience. Previous administration experience or customer service experience. Experience of Windows 10 in a business capacity.

Communication . Excellent communication skills. A can do attitude with a flexible approach. An approachable attitude.

Planning & Organisation. A methodical and structured approach to problem solving.

Influence & Persuasion. The ability to work well in a team and communicate effectively at all levels. People & Self Development . A keen attitude towards self development. If you are looking for a future career and progression within a growing company this really is a fantastic opportunity to join the team who consistently strive to provide an excellent service and build a strong, positive reputation within the business. You will have the ability to self-motivate, self-manage and work both autonomously and as part of a team.

ABOUT US

EV CARGO have grown to become a predominate international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world.

DIVERSITY AND INCLUSION

Equality, diversity and inclusivity are at the heart of everything EV Cargo does. We offer a diverse and inclusive community that respects individuals and enables them to strive for success in order to contribute positively and sustainably to the business. By creating this environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our colleagues have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organisation or minority group.

EV Cargo reserves the right to close the vacancy before the stated closing date if a high volume of applications is received.

Due to the volume of applications, we receive, we regret that we are not able to provide detailed feedback to applicants that were not shortlisted.