Operations Associate – Financial Services & Client Support

Benchmark Capital Limited; Horsham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Benchmark Capital Limited is seeking an Operations Associate - Account Servicing based at our Horsham head office. You will join the Operations team to handle a variety of processes on our retail Investment Platform, including managing client queries, updating personal information, and verifying data.

This fixed-term contract offers opportunities for graduates and early-career professionals to develop strong problem-solving skills in a regulated environment, with chances to collaborate across

Qualifications

• Recent graduate or equivalent with a basic qualification landscape.
• Strong numerical and data accuracy capabilities required.
• Demonstrates reliable attention to detail and organisational skills.

Responsibilities

• Carry out a range of operational administration tasks accurately and efficiently.
• Contribute actively in team meetings and share constructive feedback.
• Cross-train across multiple functions and administrative processes to support wider business needs.
• Build and maintain a strong understanding of financial services platforms.
• Follow processes and guidelines to support good client outcomes.
• Research and identify solutions, applying clear and logical thinking to resolve issues.
• Check and verify data to ensure accuracy.
• Identify exceptions and make the necessary corrections so tasks are completed on time and to a high standard.

Skills

Attention to detail

Interpersonal skills

Teamwork

Independent working

Willingness to learn

Problem solving

Education

GCSEs including Maths & English

2 A Levels or equivalent

Job description

Benchmark Capital Limited is seeking an Operations Associate - Account Servicing based at our Horsham head office. You will join the Operations team to handle a variety of processes on our retail Investment Platform, including managing client queries, updating personal information, and verifying data.

This fixed-term contract offers opportunities for graduates and early-career professionals to develop strong problem-solving skills in a regulated environment, with chances to collaborate across