Operations Associate (Entry Level)

Arthur J. Gallagher & Co.; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a global brokerage team in London, supporting the Marine, Art & Specie operations. In this entry-level role, you will enhance your analytical skills while working on key projects and contributing to operational improvements. You'll produce reports to showcase your progress and impact on the business, all within a diverse and inclusive environment focused on trust and client care.

Benefits

Minimum of 25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance coverage

Income protection

Health cash plan or private medical insurance

Employee Stock Purchase plan

Discounted gym membership

Qualifications

• GCSE standard or equivalent with Grade A to C in English and Maths.
• Strong communication skills and a competitive drive.
• Proficient in MS Office with high attention to detail.

Responsibilities

• Assist in designing, building, and implementing change within the team.
• Support in project work and operational tasks.
• Develop presentations and management reports.

Skills

Analytical skills

Communication

Planning

Attention to detail

Education

GCSE (A-C) in English and Maths

Tools

MS Office

Job description

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

As part of our London-based Marine, Art & Specie (“MAS”) operations team you will assist in the designing, building and implementation of change. You will need sharp analytical skills to review information, determine areas of improvement and effectively communicate plans.

We pride ourselves on providing the best possible experience for our customers, we care, they are always our top priority. If you're passionate about people, driven to achieve goals and would like to be part of an inclusive, empowered team, then apply to join us today.

This role is suitable for someone at the start of their insurance career looking for a support/operations position.

How you'll make an impact

• Collaborate with cross-functional teams and support in the development and implementation of effective operational environment
• You’ll get involved with project work, working on existing and new projects, looking to guide the teams through the more challenging aspects of any and all projects.
• Assist in the development of effective presentations and preparation of management reports and dashboards
• You'll take pride in your progress and the positive impact that you're having on our business. As such, we'll expect you to produce regular reports to show us exactly how you're improving and challenging our business.
• There will also be occasions for you to showcase your wider skills by contributing to special projects when needed.
• Manage your workload and ensure tasks are completed within client timeframes.

About you

• Educated to GCSE standard or equivalent with Grade A to C (4-9) in English and Maths.
• Strong communication skills and the competitive drive to achieve. Determined, keen to make a difference and forge a career whilst improving the service of key clients.
• Strong planning and analytical skills are crucial when engaging with insurers and customers alike.
• Able to move between different tasks throughout the day and respond to situations quickly when requests change.
• Accurate with high attention to detail, thriving on outstanding customer centricity.
• Proficient in MS office.
• Eligible to work in the UK

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.