Operations Associate Compliance - London

Lime; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in shared electric vehicles is seeking an Operations Associate, Compliance in London. This role involves improving warehouse operations, ensuring compliance, and leading a team. Ideal candidates should have experience in operations, strong problem-solving skills, and a data-centric mindset.

Qualifications

• 1-3 years of professional experience, preferably in operations with a focus on warehouse compliance.
• Experience leading teams is preferred.
• Proficient in SQL and Google Sheets for data analysis.

Responsibilities

• Hire, train, and coach Mechanics and Fleet Support staff.
• Develop and maintain a safe, compliant, and efficient warehouse environment.
• Define and monitor KPIs to measure warehouse compliance and efficiency.

Skills

Problem-solving

Data analysis

Team leadership

Tools

SQL

Google Sheets

Job description

Operations Associate Compliance - London

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable, and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.

Lime is hiring an Operations Associate, Compliance to join our Operations team! In this role, you will implement best practices and lead projects that improve warehouse operations compliance and efficiency. You will partner with leads in both warehouse and field operations to address challenges from vehicle arrival at the warehouse to customer ride completion. This is a great opportunity to shape the future of mobility in London!

We seek a results-oriented, hands-on, data-driven, and entrepreneurial candidate with experience in a dynamic startup environment. The ideal candidate is a problem solver who can think both short-term and long-term, enthusiastic about building and scaling operations within a forward-thinking organization.

The successful candidate must reside within one hour of Lime’s London South Warehouse located at: 2 Stockholm Road, SE16 3LP.

What you’ll do:

1. Hire, train, and coach Mechanics and Fleet Support staff responsible for deploying and retrieving shared electric vehicles, setting targets, and ensuring daily goals are met.
2. Develop and maintain a safe, compliant, and efficient warehouse environment by establishing safety and quality standards and implementing processes to ensure a fully operational fleet.
3. Define and monitor KPIs to measure warehouse compliance and efficiency.
4. Create and improve processes and best practices to enhance compliance through cross-functional collaboration globally.
5. Identify and escalate city-related challenges early.
6. Partner with the local Government Relations team to manage legal, regulatory, and safety compliance issues.
7. Maintain positive relationships with customers, regulators, city officials, employees, and management to proactively address concerns.

About you:

• 1-3 years of professional experience, preferably including over 1 year in operations with a focus on warehouse compliance.
• Experience leading teams is preferred.
• Excellent problem-solving skills with the ability to approach complex issues logically.
• Data-centric mindset with proficiency in SQL and Google Sheets for data analysis.
• Ability to work under pressure, prioritize tasks ruthlessly, and handle competing demands.
• Proactive, responsible, and capable of working independently under tight deadlines in a diverse environment.

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If you're excited about making an impact, Lime is the place for you. Not sure if you meet all the qualifications? We encourage you to apply and explore all opportunities on our career page.

Lime is an Equal Opportunity Employer. We believe diverse perspectives foster growth and innovation. We are committed to hiring and developing a talented, globally diverse team, including individuals from various backgrounds, abilities, identities, and experiences. Applicants requiring accommodations can email [e-mail] for assistance.

Use of AI or LLMs such as ChatGPT during the interview process will result in application rejection.