Operations Associate

杯偵晦; Croydon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the delivery sector is seeking full-time Operations Associates to join their operations team. In this role, you will be pivotal in ensuring that customers receive their essentials promptly. Responsibilities include picking, packing, managing inventory, and communicating with customers about availability. The ideal candidate should be flexible, able to work during peak hours, and possess a drive for customer satisfaction.

Benefits

Holiday pay

Weekly pay cycle

Career growth opportunities

Performance reviews

Qualifications

• Must be 18 years or older.
• Experience in restaurant, retail, or warehouse environments preferred.
• Basic knowledge of web-based software applications.

Responsibilities

• Pick and pack items for dispatch to customers.
• Manage inventory and resolve discrepancies.
• Clean and organize the warehouse.

Skills

Drive

Perseverance

Positivity

Enthusiasm

Tools

Google G-Suite

Job description

Social network you want to login/join with:

Overview:

Gopuff is looking for full-time Operations Associates (OAs) to join the operations team. Reporting directly to a Site Leader, OAs play an essential role at Gopuff, requiring drive, perseverance, positivity, and enthusiasm. Responsibilities include picking, packing, receiving product, and working with delivery riders. Customers turn to Gopuff for their everyday essentials—day and night, rain or shine. We're building a team of thinkers, dreamers, and risk-takers ready to reshape retail faster than ever. And it doesn't hurt if you like snacks.

You Will:

• Pick and pack items for dispatch to customers
• Receive products from vendors, ensure counts match purchase orders/invoices, and resolve discrepancies
• Manage inventory and re-shelve canceled orders
• Clean and organize the warehouse
• Manage waste and spoilage following FIFO practices
• Contact customers for substituted or out-of-stock items

You Have:

• Must be 18 years or older
• Experience in restaurant, retail, or warehouse environments (preferred but not required)
• Availability during peak hours of 5pm - 2am and flexible scheduling
• Basic knowledge of web-based software applications (Google G-Suite)
• Ability to lift up to 20 lbs repeatedly

Benefits:

• Holiday pay
• Weekly pay cycle
• Career growth opportunities
• Performance reviews

At Gopuff, we understand that life can be unpredictable. Whether you forget the milk, run out of pet food, or need ice cream at 11 pm, we’re here to deliver your needs in minutes. Join our team to help bring convenience and predictability to an unpredictable world. If you're interested, join Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace free from discrimination based on race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, disability, or any other protected characteristic. We value diversity and encourage qualified individuals to apply.