Operations Assistant Reception

David Lloyd Clubs Ltd; Peterborough; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free Club Membership

Food discount

Sports discounts

Career Advancement

Wagestream Access

Benefits Suite

Job summary

David Lloyd Clubs Ltd. in Peterborough is seeking a friendly Receptionist to welcome members and manage queries and bookings face-to-face and by phone, while keeping the reception area clean and presented to brand standards.

You will thrive in a fast-paced environment as a team player with strong communication. This role offers perks such as free club membership for you and your family, food and drinks discounts, and opportunities for career advancement through internal training.

Qualifications

• Strong interpersonal and communication skills.
• Ability to handle queries and bookings.
• Welcomes members and maintains reception area.

Responsibilities

• Welcome members and provide premium experience by handling queries and bookings.
• Assist face-to-face and over the phone with bookings and information.
• Keep reception area clean, tidy, and presented to brand standards.
• Support a fast-paced service environment.

Skills

Customer service

Communication

Team player

Fast-paced

Job description

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team! As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you

As a Receptionist, we are looking for someone who: Has an overall passion for customer service A team player, with strong communication and collaboration skills Ability to work in a fast-paced environment Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!

Peterborough With 149 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.