Operations Assistant | 230926

Luna Partners; Greater London; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Private medical cover

Broad benefits platform includingretai

Wellbeing offers

Quarterly socials

Job summary

Luna Partners in City of London is seeking an Operations Assistant/Lead to support the Director of Operations and the wider team at a luxury private healthcare clinic. You will oversee day-to-day running of the office and clinical areas, maintain high standards, manage facilities, and assist with health, safety, security, and basic financial processes.

This maternity cover role is five days a week, with shifts 7am–3pm to 10am–6pm, offering a professional, polished environment with private

Qualifications

• Exceptional team player with reliability and flexibility.
• Outstanding communication skills with a warm, confident approach.
• Uncompromisingly high standards and meticulous client service.

Responsibilities

• Oversee day-to-day running of the office and clinical areas.
• Maintain high standards and operational systems, including health, safety, and security procedures.
• Support the Operations Director in delivering day-to-day clinic operations for clients and colleagues.

Job description

Salary: Up to £37,000 depending on experience

Maternity cover until February 2028

Introduction:

A high end, luxury private healthcare clinic are recruiting for an Operations Assistant/Lead to support the Director of Operations and wider team.

What you will do as the Operations Assistant/Lead?

You will oversee the day-to-day running of the office and clinical areas. You will be responsible for maintaining high standards as well as operational systems and some financial processes, supporting the Operations Director to deliver the day-to-day running of the clinic for clients and colleagues.

The ideal candidate will be polished, proactive and efficient, with a focus on exceptional high standards.

• Working with the Operations Director and team to ensure smooth day-to-day running of the clinic.


• Promoting and maintaining exceptional standards from, relationships with colleagues, to the look and feel of the clinic.


• Daily management of facilities and communicating key facilities information to the wider team.


• Building relationships with the landlord, subcontractors and all of the key suppliers.


• Office organisation to include stock checks, ordering and deliveries.


• Supporting the maintenance of health, safety and security procedures.


• Working closely with IT to ensure that all software and hardware is fully operational for all colleagues.


• Administrative responsibilities to include supporting compliance to CQC regulations.


• Accounts and administrative financial processes.

Person Specification:

• An exceptional team player who is supportive, reliable, flexible and trustworthy.


• Outstanding communication skills with an enthusiastic, warm and confident approach.


• Uncompromisingly high standards, dedicated to exceptional client service and attention to detail.


• First-class organisational skills, with the ability to prioritise and manage time effectively. Extremely polished and well-presented.


• Ability to put people at ease and interact professionally with colleagues, visitors and high net worth clients.


• Office experience in a luxury environment in hospitality or private healthcare.

Private medical cover

Broad benefits platform including retail, travel and wellbeing offers

Quarterly socials!

Weekly team teas and daily fresh fruit

Please note, this role is 5 days a week in the clinic located in the City of London. 37.5 hours a week with shifts varying from 7am - 3pm, 8am - 4pm, 9am - 5pm and 10am - 6pm.