Operations Manager

UKPHARM LIMITED; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

UKPHARM LIMITED in Central London is seeking an Office Manager & HR Specialist on a maternity cover basis to keep the office running smoothly while supporting the full employee lifecycle. You will partner with the General Manager and leadership team to handle office operations, supplier relationships, GDPR and HR administration, recruitment support and payroll-related records.

This hands-on role requires at least 2 years in an operations or HR support role, with strong organisational skills and

Qualifications

• Minimum 2 years in an operations role.
• Experience supporting HR administration and recruitment processes.
• Knowledge of GDPR and data protection practices.
• Proficient with Microsoft 365 and HR systems.
• Strong organisational and communication skills.

Responsibilities

• Oversee day-to-day office operations: supplies, facilities, and IT support coordination.
• Support recruitment, job adverts, screening, onboarding and HR documentation.
• Maintain accurate employee data and payroll-related records.
• Ensure HR compliance with GDPR and pharma SOP requirements.
• Coordinate training, communications and engagement activities.

Skills

Office management

HR administration

Recruitment support

GDPR compliance

MS Office

Tools

Microsoft 365

HRIS systems

Job description

Office Manager & HR Specialist (Maternity Cover)

Central London | Full Time | Fixed Term

Our client is a fast growing pharmaceutical company operating in the women's health space, part of a larger international pharma group with a presence in over 50 countries. As they continue to build their UK presence, they are looking for an Office Manager & HR Specialist to join on a maternity cover basis.

This is a varied, hands-on role covering both office management and HR administration for a small, agile UK team. You will keep the office running smoothly day to day while supporting the full employee lifecycle, working closely with the General Manager and leadership team.

The role

Office Management

• Oversee day-to-day office operations: supplies, equipment, filing, facilities and office moves


• Main point of contact for suppliers, service providers, building management and IT support


• Manage office policies, service contracts, renewals, subscriptions, licences and memberships


• Coordinate meetings, events, travel, accommodation and training logistics


• Support health and safety compliance: risk assessments, fire safety, first aider and Fire Marshal coordination, DSE actions


• Provide administrative and operational support to the GM and leadership team, including invoice/PO support and basic budget tracking

Human Resources

• Support recruitment and the full employee lifecycle: job descriptions, adverts, screening, interviews, offer letters, contracts, onboarding and offboarding


• Maintain accurate employee data, benefits and payroll-related records


• Support HR documentation and compliance, including GDPR, data retention and relevant pharmaceutical SOP/compliance requirements


• Manage HRIS processes and support annual performance reviews


• Coordinate training and development, tracking participation and feedback


• First point of contact for HR queries; support ER administration (probation, sickness absence, occupational health, disciplinary and grievance documentation)


• Support employee engagement and internal communications

What you'll bring

• Minimum 2 years in an operations role


• Strong organisational, communication and time management skills


• High attention to detail and discretion with confidential information


• Proactive, adaptable, able to manage competing priorities


• Confident and approachable with strong interpersonal skills


• Proficient in Microsoft Office and Microsoft 365; comfortable with HR systems


• Understanding of HR compliance, GDPR and employee data protection


• Pharma background


• health and safety and risk assessment experience