Operations Assistant

Forest Holidays; Kings Clipstone; On-site; GBP 35,818,000 - 41,328,000; Full time

Benefits offered by this job

Generous holiday allowance

Performance-based bonuses

Pension scheme

Health cash plan

Wellbeing events & activities

Subsidised meals

Volunteer days

Job summary

Forest Holidays at Sherwood Forest, near Edwinstowe, is seeking an Operations Assistant to keep our cabins and facilities in top condition, ensuring every guest experiences a seamless stay from arrival.

You’ll work outdoors in a peaceful woodland setting as part of a supportive team, with benefits including generous holiday allowance, performance bonuses, pension, health plan, and wellbeing events.

Qualifications

• A positive, can‑do attitude and a strong work ethic.
• The ability to work well in a team and communicate effectively with colleagues.
• Great attention to detail, ensuring high cleanliness standards are met.
• Some previous experience in a similar role.
• Comfortable working independently.
• A willingness to work outdoors in a natural setting, whatever the weather.
• A full clean UK driving license.

Responsibilities

• Ensuring hot tubs are in perfect working order every day for our guests.
• Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
• Paying attention to the little details and delivering daily tasks in a timely and competent manner.
• Taking pride in delivering exceptional customer service.
• Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin

Skills

Customer service

Teamwork

Attention to detail

Outdoor work

Driving license

Job description

Join us where the legend of Robin Hood lives on among the pines of Sherwood Forest

• Location: Sherwood Forest (Edwinstowe)
• Salary: £12.71 per hour
• Working Hours: Full-time, 40 hours.
• Days of Work: Your days of work will vary between Monday and Sunday.

We have an exciting opportunity for a Operations Assistant to join our lovely team at Sherwood Forest.

Be a part of creating special escapes in one of the UK’s most iconic woodland locations, developing your skills while ensuring our cabins are beautifully prepared for every guest. Our cabins are dotted among the statuesque pines of Sherwood Forest, almost hidden from view. Here, where the legend of Robin Hood was born, you can immerse yourself in the great outdoors across 3,300 acres of magnificent woodland, a truly magical setting to work and grow.

About the Operations Assistant Role

As our Operations Assistant, you’ll be at the heart of keeping our Forest location running smoothly behind the scenes. From maintaining our cabins to ensuring every facility is in top condition, your work plays a vital role in creating a seamless and enjoyable stay for every guest.

Set within a peaceful woodland environment, this role offers a refreshing alternative to typical maintenance positions. You’ll enjoy a balanced work schedule while working outdoors and as part of a supportive team, all while contributing to the unique Forest Holidays experience.

You’ll take a hands‑on approach to a variety of operational tasks, ensuring everything is safe, functional, and ready for guests to enjoy from the moment they arrive.

Your Responsibilities

• Ensuring hot tubs are in perfect working order every day for our guests.
• Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
• Paying attention to the little details and delivering daily tasks in a timely and competent manner.
• Taking pride in delivering exceptional customer service.
• Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin

What Are We Looking For?

Our ideal Operations Assistant will be a dynamic individual who applies a can‑do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.

We’re looking for someone with:

• A positive, can‑do attitude and a strong work ethic.
• The ability to work well in a team and communicate effectively with colleagues.
• Great attention to detail, ensuring high cleanliness standards are met.
• Some previous experience in a similar role.
• Comfortable working independently.
• A willingness to work outdoors in a natural setting, whatever the weather.
• A full clean UK driving license.

Who Are Forest Holidays

We’re a team of 800 people, caring for UK forests and creating unique stays in nature where guests can truly switch off and reconnect. If you’re looking for a career where you can make a real difference, and be part of something meaningful, you've found the right place.

Why Join Us

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

• Generous holiday allowance - Take the time you need to recharge
• Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met
• Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay).
• Long service awards and company events - Celebrate success with your team
• Pension scheme - Secure your future with our company pension
• Two paid days to volunteer - Give back to a cause you care about
• Subsidised meals - Discounted food when working on location
• Health cash plan & life assurance - Covered by the company to keep you protected
• Wellbeing events & activities - Focus on your mental and physical wellness
• Save on breaks - Discounted and last‑minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
• Hundreds of discounts - Save on top brands across the UK

Pay Rates for Aged 16 and 17

• 16 years: £8.00 per hour
• 17 years: £10.85 per hour

If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.

Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.