Operations Assistant

FOREST HOLIDAYS LIMITED; Edwinstowe CP, Nottingham; Presencial; GBP 14.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous holiday allowance

Performance-based bonuses

Health & well being platform

Pension scheme

Subsidised meals

Health cash plan & life assurance

Wellbeing events & activities

Staff discounts

Descripción de la vacante

Forest Holidays is seeking an Operations Assistant at Sherwood Forest (Edwinstowe) to help keep cabins and facilities safe, clean and guest-ready. This hands-on role involves heavy lifting, outdoor work and a strong focus on practical maintenance to ensure a seamless Forest Holidays experience.

You’ll join a friendly team in a stunning woodland setting, with full-time hours (40 per week) and a pay rate of £12.71 per hour.

Formación

• Must have a positive, can-do attitude and strong work ethic.
• Team player with good communication and reliability.
• Enjoys outdoors and adaptable to weather.
• Possesses a full clean UK driving licence.

Responsabilidades

• Ensuring hot tubs are clean, safe and in perfect working order, ready for guests daily.
• Carrying out a wide range of hands-on maintenance tasks using tools and repairing equipment.
• Handling regular heavy lifting and physically demanding tasks, moving equipment.
• Carrying out daily checks and maintenance to high standards with attention to detail.
• Taking ownership to identify and resolve issues quickly to minimise guest disruption.
• Delivering friendly, helpful and professional customer service to guests.
• Following brand standards to ensure guests feel Forest Feeling from arrival at their cabin.

Conocimientos

Positive attitude

Strong work ethic

Team player

Outdoor lover

Full driving licence (UK)

Descripción del empleo

Join us where the legend of Robin Hood lives on among the pines of Sherwood Forest

Location:Sherwood Forest (Edwinstowe)

Salary:£12.71 per hour

Working Hours:Full-time, 40 hours.

Days of Work:5 days per week, Monday to Sunday covering hours of 8.30am and 9pmplus two security shifts per month (8pm-2am)

We have an exciting opportunity for a Operations Assistant to join our lovelyteamatSherwood Forest.

Be a part of creating special escapes in one of the UK’s most iconic woodland locations, developing your skills while ensuring our cabins are beautifully prepared for every guest. Our cabins are dotted among the statuesque pines of Sherwood Forest, almost hidden from view. Here, where the legend of Robin Hood was born, you can immerse yourself in the great outdoors across 3,300 acres of magnificent woodland, a truly magical setting to work and grow.

About the OperationsAssistant Role:

As our Operations Assistant, you’ll be at the heart of keeping our Forest location running smoothly behind the scenes. From maintaining our cabins and facilities to making sure everything is safe, functional and ready for guests, your work plays a vital role in creating a seamless and enjoyable Forest Holidays experience.

Set within a peaceful woodland environment, this is a hands-on role that offers something very different from a typical maintenance position. While you’ll enjoy working outdoors in beautiful surroundings and being part of a supportive team, it’s important to know that this is a phsyical role with heavy lifting as a regular part of the job, as well as being on your feet and active throughout the day.

You’ll be comfortable tackling a varied range of practical maintenance tasks. This is an active, hands-on role for someone who enjoys getting stuck in and seeing a job through.

Whether you already have experience in maintenance or you’re someone who has a genuine passion for practical, hands-on work and enjoys fixing, building and maintaining things, we’d love to hear from you.

Your Responsibilities:

• Ensuring hot tubs are clean, safe and in perfect working order, ready for our guests every day.
• Carrying out a wide range of hands‑on maintenance tasks, including using tools, repairing equipment and machinery, and keeping cabins and facilities in excellent working order.
• Taking on regular heavy lifting and physically demanding tasks, including moving equipment.
• Carrying out daily checks and maintenance tasks efficiently, safely and to a high standard, with great attention to detail.
• Taking ownership and pride in your work, ensuring issues are identified and resolved quickly to minimise disruption for our guests.
• Delivering exceptional customer service and being friendly, helpful and professional when interacting with guests.
• Following our brand standards and helping to ensure every guest experiences the Forest Feeling from the moment they arrive at their cabin.

What Are We Looking For?

Our ideal Operations Assistant will be adynamic individualwho applies a can‑do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. Alove for the outdoors is essential as these tasks need completing rain or shine every day of the year.

We’re looking for someone with:

• A positive, can‑do attitude and a strong work ethic.
• Previous experience in a maintenance, handy‑person, facilities or other practical, hands‑on role is desirable.
• A genuine interest in practical maintenance and the confidence to use a range of tools and equipment.
• The ability to work well in a team and communicate effectively with colleagues.
• Great attention to detail, ensuring high cleanliness standards are met.
• Comfortable working independently, using your initiative to identify and resolve maintenance issues.
• A willingness to work outdoors in a natural setting, whatever the weather.
• A full clean UK driving license.

Who Are Forest Holidays?

We’re a team of 800 people, caring for UK forests and creating unique stays in nature where guests can truly switch off and reconnect.If you’re looking for a career where you can make a real difference, and be part of something meaningful, you've found the right place

Why Join Us?

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

• Generous holiday allowance -Take the time you need to recharge
• Performance-based bonuses -Earn a 5% bonus (paid quarterly) when customer service targets are met
• Enhanced parental leave -(24 weeks maternity, 3 weeks paternity at full pay).
• Long service awards and company events -Celebrate success with your team
• Access to our health & well being platform - Providing you with tools, resources and support to help you feel your best
• Pension scheme- Secure your future with our company pension
• Twopaid days to volunteer - Give back to a cause you care about
• Subsidised meals -Discounted food when working on location
• Health cash plan & life assurance -Covered by the company to keep you protected
• Wellbeing events & activities -Focus on your mental and physical wellness
• Save on breaks -Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
• Hundreds of discounts -Save on top brands across the UK

Please note:If successful in the role,any job offer will be subject to pre-employment checks, including a basic criminal record check.

Pay Rates for Aged 16 and 17:

16 years:£8.00 per hour

17 years:£10.85 per hour

Reasonable Adjustments:We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.