Operations Assistant

TN United Kingdom; Eastleigh; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading specialist trade merchant as an Operations Assistant in Eastleigh! This full-time role offers a competitive salary, bonuses, and excellent benefits, including a generous pension scheme and health initiatives. You'll be at the heart of operations, ensuring customer satisfaction through effective communication and teamwork. With opportunities for career development and a supportive environment, this position is ideal for those eager to grow in a dynamic industry. If you have a passion for customer service and a strong work ethic, this is the perfect opportunity for you.

Benefits

Annual Leave

Pension Scheme

Bonuses

Healthcare Access

Cycle to Work Scheme

Online Discounts

Qualifications

• Experience in a customer service or sales role is preferred.
• Strong communication skills and a positive attitude are essential.

Responsibilities

• Picking and packing goods within the warehouse.
• Handling customer enquiries and processing orders.

Skills

Customer Service

Sales Experience

Communication Skills

Teamwork

Problem Solving

Job description

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Competitive Salary + Bonus + Excellent Benefits

Operations Assistant - Eastleigh - Pipe and Climate Centre

So, who are we? We are Pipe and Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Operations Assistant based in Eastleigh you will be responsible for:

Working within the warehouse picking/packing goods

Dealing with customer enquiries/orders via email and over the phone and processing their orders

Speaking to suppliers to source and get quotes on cost for parts, materials and special order items for customers

Assisting the team in all areas of the branch where needed to ensure customer requirements are met

This is a permanent, full-time position working 40 hours per week, Monday to Friday - No weekend work required.

And here’s what we’d like you to have:

Industry or merchant experience is advantageous

Proven experience in sales or customer service role

Excellent communication skills and confidence in customer interactions.

Dependable team player, prepared to support in all areas of the branch with a strong work ethic.

Eagerness to learn, with a positive and enthusiastic attitude

We look forward to receiving your application!