Role Summary
The Finance Operations Assistant (Claims) supports the effective financial management of Tedaisy by implementing processes that ensure compliance with regulations and enhance operational accuracy and efficiency
Responsibilities
- Adhere to and promote the Company’s financial procedures and compliance standards
- Coordinate and execute Claims financial transactions and activities, such as payment of invoices, and ensuring all customer premiums are up to date
- Maintain accurate financial records for claims using internal systems and spreadsheets
- Checking customer premium payments and support refunds for overpayments
- Arranging recovery of claim overpayments, ensuring leakage is under 1%
- Collaborate with other teams to resolve financial discrepancies and errors
- Respond to financial queries from colleagues, clients, and stakeholders professionally and accurately
- Assist in preparing regular claims financial reports for internal and external stakeholders
- Identify financial trends, irregularities, or errors through data analysis
- Support automation initiatives for streamlining claims payments
- Participate in audits by providing necessary data and insights
Experience, Qualifications & Skills
- Working knowledge of financial processes within the insurance industry (or similar), with an understanding of relevant regulations and compliance requirements
- Maths GSCE or equivalent
- Previous experience in a finance or insurance operations role (e.g. Finance Assistant, Accounts Assistant, or similar) is preferable
- Strong attention to detail and excellent organisational skills
- Confident in using Microsoft Excel and other spreadsheet tools to manage and analyse data
- An analytical mindset with the ability to identify discrepancies and trends
- A proactive and collaborative approach to problem solving and team interaction