Operations Assistant

Emmaus; Cambridge; On-site; GBP 24,000 - 25,000; Full time

Job summary

Emmaus Cambridge is seeking an Operations Assistant to support the daily operations of their charity. The role involves a variety of customer-facing tasks, warehouse duties, and working closely with volunteers and companions to empower those who have faced homelessness. This full-time position provides a unique opportunity to make a difference in your community.

Qualifications

• Must possess a driving license.
• Enthusiastic, hands-on, and adaptable approach required.
• Experience in customer-facing roles beneficial.

Responsibilities

• Assist in daily operations of the social enterprise.
• Support and supervise companions and volunteers.
• Engage in retail duties, warehouse work, collections, and deliveries.

Skills

Customer-facing

People skills

Logistics

Adaptability

Hands-on attitude

Job description

Assisting with the daily operation of our social enterprise and supporting our community.

CLOSING DATE: 20 June 2025 LOCATION: Emmaus Cambridge SALARY: £24,570 to £25,000 per annum (dependent on experience/pro-rata for part-time) TYPE: Full Time 37.5 hours per week including weekend rota, with option of part-time 3 or 4 days. WORK LOCATION: On Site

Are you enthusiastic, hands-on, adaptable and have a can-do attitude? An exciting vacancy has arisen in our dynamic charity for an Operations Assistant.

This is a customer-facing role in a fast-paced retail environment undertaking duties including sorting and displaying merchandise, warehouse work, greeting and assisting customers, collections and deliveries, house clearances and online sales, all while supporting and supervising companions and volunteers.

You must be a people-person and have a driving license and expect no two days to be the same. It would also help if you have a love of physical work and logistics.

The Operations Assistant plays a a key role within our team, responsible for assisting the staff team in the day-to-day operations of our social enterprise (business) and helping achieve the aims and objectives of Emmaus Cambridge, which includes supporting companions (the people who live at Emmaus Cambridge), and the broader community.

Emmaus Cambridge works with vulnerable people who have either experienced homelessness or have been at risk of homelessness. The people we support are called companions and live on our site at Landbeach Cambridge.

The role is integral in helping companions find their purpose in life by providing a safe, secure home and crucial work experience across the multiple areas of the social enterprise. The work experience offer across our social enterprise provides structure and is a vital tool which enables companions to build confidence and develop new skills. Alongside donations and fundraising, the social enterprise generates funds to enable the work of Emmaus Cambridge to continue and support the many acts of solidarity which directly benefit people in the community.

How to Apply

If you would like to apply for this role, please read the full job description and person specification in the link below, and submit the application form by Friday 20th June, along with the additional forms, to Chief Operating Officer, Joan Kearns: [e-mail]

For enquiries about the role, please email Joan on the above email address, or call her on 07923 215910. Eligibility checks will be carried out pre-interview.

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