Operations and Communications Administrator

Imperial Enterprise; Leeds; Hybrid; GBP 43,000 - 46,000; Full time

Benefits offered by this job

43 days’ annual leave

Generous pension schemes

Flexible working policy from day one

Family leave packages

On-site leisure facilities

Cycle-to-work scheme

Season ticket loan

Job summary

Imperial College London is seeking an Operations and Communications Administrator to support the Faculty Education Office across three campuses in a hybrid role.

You will oversee day-to-day operations, act as a key contact for staff, provide diary and administrative support to senior leadership, and collaborate with the Communications and Operations Manager on engagement activities. Hybrid working and a broad benefits package are offered.

Qualifications

• Office administration experience with strong organisation and record-keeping.
• Proficient in Microsoft Office suite and SharePoint; willing to learn new platforms.
• Experience supporting senior leadership and managing complex diary arrangements.

Responsibilities

• Deliver day-to-day operations across the Faculty Education Office and manage offices across three campuses.
• Act as first operational contact for FEO staff and provide admin support to the Director of Undergraduate Science.
• Support the Communications and Operations Manager with communications and engagement activities.
• Assist with governance, information governance and student welfare administration.

Skills

Office administration

SharePoint

Microsoft Office

Diary management

Communication

Tools

SharePoint

Microsoft Office Suite

Job description

Operations and Communications Administrator

Job number MED06054 Faculties Faculty of Medicine Departments Faculty of Medicine Centre Salary or Salary range £42,505 - £46,146 per annum Location/campus Charing Cross and White City Campus - Hybrid Contract type work pattern Full time - Open ended Posting End Date 10 Nov 2026

About the role

Are you an experienced administrator, with a passion for organisation, great communication skills and a keen eye for operational detail? The Faculty Education Office (FE0) in the Faculty of Medicine is seeking to appoint an Operations and Communications Administrator for a newly created role in the School of Medicine Secretariat team.

The Faculty Education Office (FEO), part of Imperial’s leading Faculty of Medicine, is responsible for the delivery of Imperial College School of Medicine’s (ICSM) undergraduate programmes in Medicine and Medical Biosciences, and our new MSciMedical Science and Innovation from 2027.

The Secretariat is one of the FEO’s five core sections, and the team are responsible for a range of operational and administrative areas that ensure a seamless staff and student experience, including (alongside communications and staffing operations areas) governance, quality, information governance and student welfare.

In this role, you will support the Staffing and Operations Officer in overseeing the people and operational needs of the FEO’s teams across three campuses, and the Communications and Operations Manager with a range of communications and engagement activities. You will also offer administrative support to the Director of Undergraduate Science, who is leading the development and implementation of the new MSci programme.

What you would be doing

The Operations and Communications Administrator is a key role in the centre of FEO activity, supporting a range of staff and activities across the FEO’s education-focused remit.

You will be responsible for delivering the day-to-day operations across the FEO, supporting the management of the FEO’s offices across three campuses.

You will act as a first point of operational contact for FEO staff, as well as providing personalised administrative support to the Director of Undergraduate Science, and wider administrative support to the Faculty Education Office and School of Medicine senior leadership teams.

You will work collaboratively with the Communications and Operations Manager to support the development and delivery of effective communications and engagement activities for the staff and student community.

What we are looking for

You will have office administration experience, with excellent organisation and record-keeping skills. You will be proficient in the use of the Microsoft Office suite broadly and particularly in Sharepoint, with a willingness to work with new platforms and develop current use of existing ones.

You will have a demonstrably high level of oral and written communication skills in order to best engage with stakeholders and represent senior leadership when necessary and ideally have some experience drafting communications for a range of audiences.

Experience supporting senior leadership and managing complex diary arrangements as an executive or personal assistant, ideally in Higher Education, would make you an ideal candidate for this role.

What we can offer you

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 43 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing .

Further information

Interviews for this role will be held in person at our Charing Cross Hospital Campus. This is a full-time, open-ended role. We offer hybrid working with an expectation of being on campus 60% of the time.

If you require any further details about the role, please contact: Cara O’Garro – Staffing and Operations Officer – [e-mail]

Attached documents are available under links. Clicking a document link will initialize its download.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

We reserve the right to close the advert before the stated closing date, should we receive a high volume of applications. Please submit your application as early as possible to avoid disappointment.

If you have any general queries about this vacancy, please contact the hiring manager listed in the ‘Further Information’ section. Alternatively, you can contact the Recruitment Hub at [e-mail], and we will be happy to assist you.

If you experience any technical issues that prevent you from submitting an application, please contact our Technical Support team at [e-mail] , who will be able to help resolve the issue.

About Imperial

Welcome to Imperial, a global top-ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial College London.

Our Culture

We work towards equality of opportunity, eliminating discrimination, and creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our web pages .

Proud signatory of the Armed Forces Covenant. We welcome applications from the Armed Forces community.

Our values are at the root of everything we do, and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.