Operations Analyst, Underwriting

ZipRecruiter; London; Hybrid; GBP 50,000; Full time

Job summary

Join a dynamic and innovative insurance operations team as an Operations Analyst, where your analytical skills will shape the future of operational excellence. This role offers an exciting opportunity to enhance underwriting processes, oversee data accuracy, and collaborate with various departments. You'll thrive in a supportive environment that values your contributions and encourages career growth. With flexible working arrangements and a commitment to employee well-being, this is your chance to make a significant impact in a well-established organization. If you're ready to take the next step in your career, this opportunity awaits you.

Benefits

Private Medical Insurance

Life & Critical Illness Cover

Generous Pension

Volunteering Leave

Flexible Working Options

Qualifications

• Experience in insurance operations with knowledge of delegated authorities and bordereaux.
• Strong communication and organizational skills are essential.

Responsibilities

• Enhance underwriting processes for compliance and efficiency.
• Manage data input and support underwriting teams effectively.
• Identify operational inefficiencies and drive process improvements.

Skills

Analytical Skills

Communication Skills

Organizational Ability

Attention to Detail

Process Improvement

Job description

Job Description

Operations Analyst, Underwriting, Insurance Operations

London / Hybrid Working

Circa £50k + Private Medical Insurance, Life & Critical Illness Cover, Generous Pension, Volunteering Leave, Flexible Working Options

Insurance Operations, Underwriting Support, Bordereaux, Delegated Authority Data Quality, Process Improvement

Operations Analyst required to join a fast-paced, collaborative team at the heart of a growing and well-established underwriting business. In this role you will shape the future of operational excellence in a dynamic, forward-thinking insurance environment.

This newly created role offers the chance to work within a high-energy operational function supporting key growth areas across multiple lines of business. It’s the perfect opportunity for someone with strong analytical skills and a deep understanding of underwriting processes who’s ready to take the next step in their career.

Key Responsibilities:

• Maintain and enhance underwriting processes to ensure compliance and operational efficiency.
• Oversee accurate data input across business lines, delivering first-class support to underwriting teams.
• Lead the onboarding of new underwriting teams and offices into the operational model.
• Act as a central liaison with Credit Control, Finance, Compliance, Audit, Marketing, and IT.
• Build and maintain relationships with carrier and broker partners.
• Support and manage system changes, testing, and reporting for underwriting and broking platforms.
• Handle monthly income and debt reporting, including bordereaux processing and credit control.
• Produce management information reports and respond to ad-hoc requests.
• Monitor data accuracy and drive quality control through exception reporting.
• Identify operational inefficiencies and contribute to continuous process improvement.

Key Requirements:

• Previous experience in insurance operations, with exposure to delegated authorities and bordereaux.
• Excellent communication skills, both written and verbal.
• Strong organisational ability and high attention to detail.
• Capable of managing multiple workstreams and setting clear priorities.
• Ability to communicate new ideas and process improvements effectively.
• Confident self-starter and strong team player.
• Solid understanding of operational and underwriting best practices.

Join a people-first organisation where your voice is heard, your ideas matter, and your career can truly flourish. You’ll benefit from flexible working arrangements, career development opportunities, and a supportive environment that encourages innovation and collaboration. If you’re ready to make an impact, this could be your next big move.

For a full consultation, please contact Arc IT.

Salaries will be based on experience.