Operations Analyst, Underwriting

ARC IT Recruitment; Greater London; Hybrid; GBP 50,000 - 58,000; Full time

Job summary

An established industry player is seeking a driven Operations Analyst to join their dynamic team in London. This role offers an exciting opportunity to shape operational excellence within a collaborative insurance environment. You will be at the forefront of enhancing underwriting processes, ensuring compliance, and driving continuous improvement. With flexible working options and a focus on career development, this position is perfect for someone eager to make a significant impact while advancing their career. Join a people-first organization where your contributions will be valued and your ideas can flourish.

Benefits

Private Medical Insurance

Life & Critical Illness Cover

Generous Pension

Volunteering Leave

Flexible Working Options

Qualifications

• Experience in insurance operations with knowledge of underwriting processes.
• Strong analytical skills and ability to manage multiple workstreams.

Responsibilities

• Maintain and enhance underwriting processes for operational efficiency.
• Oversee data input accuracy and support underwriting teams.

Skills

Analytical Skills

Communication Skills

Organizational Skills

Attention to Detail

Process Improvement

Education

Bachelor's Degree

Job description

This range is provided by ARC IT Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from ARC IT Recruitment

Principal Consultant @ ARC | Creating partnerships to provide exceptional Tech and Change hiring solutions

Operations Analyst, Underwriting, Insurance Operations

London / Hybrid Working

Circa £50k + Private Medical Insurance, Life & Critical Illness Cover, Generous Pension, Volunteering Leave, Flexible Working Options

Insurance Operations, Underwriting Support, Bordereaux, Delegated Authority Data Quality, Process Improvement

Operations Analyst required to join a fast-paced, collaborative team at the heart of a growing and well-established underwriting business. In this role you will shape the future of operational excellence in a dynamic, forward-thinking insurance environment.

This newly created role offers the chance to work within a high-energy operational function supporting key growth areas across multiple lines of business. It’s the perfect opportunity for someone with strong analytical skills and a deep understanding of underwriting processes who’s ready to take the next step in their career.

Key Responsibilities:

• Maintain and enhance underwriting processes to ensure compliance and operational efficiency.
• Oversee accurate data input across business lines, delivering first-class support to underwriting teams.
• Lead the onboarding of new underwriting teams and offices into the operational model.
• Act as a central liaison with Credit Control, Finance, Compliance, Audit, Marketing, and IT.
• Build and maintain relationships with carrier and broker partners.
• Support and manage system changes, testing, and reporting for underwriting and broking platforms.
• Handle monthly income and debt reporting, including bordereaux processing and credit control.
• Produce management information reports and respond to ad-hoc requests.
• Monitor data accuracy and drive quality control through exception reporting.
• Identify operational inefficiencies and contribute to continuous process improvement.

Key Requirements:

• Previous experience in insurance operations, with exposure to delegated authorities and bordereaux.
• Excellent communication skills, both written and verbal.
• Strong organisational ability and high attention to detail.
• Capable of managing multiple workstreams and setting clear priorities.
• Ability to communicate new ideas and process improvements effectively.
• Confident self-starter and strong team player.
• Solid understanding of operational and underwriting best practices.

Join a people-first organisation where your voice is heard, your ideas matter, and your career can truly flourish. You’ll benefit from flexible working arrangements, career development opportunities, and a supportive environment that encourages innovation and collaboration. If you’re ready to make an impact, this could be your next big move.

For a full consultation, please contact Arc IT.

Salaries will be based on experience.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Insurance

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