Operations Analyst - UK

ZipRecruiter; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a detail-oriented Operations Analyst to join its dynamic team. This role involves analyzing workflows, managing operational processes, and collaborating with cross-functional teams to drive operational excellence. The ideal candidate will have a strong background in data analysis, process optimization, and excellent communication skills. Join a company dedicated to quality and innovation, and make a significant impact in a vibrant and diverse work environment.

Qualifications

• 2-4 years of experience in operations analysis or related roles.
• Strong skills in data analysis and process optimization.

Responsibilities

• Analyze sales and operational data to identify trends and inefficiencies.
• Collaborate to implement processes that increase productivity and reduce costs.

Skills

Data Analysis

Process Optimization

Communication Skills

Problem-Solving

Attention to Detail

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Operations Analysis

Bachelor’s degree in Supply Chain

Tools

Microsoft Excel

Power BI

JDE

Webfor

Webcli

Job description

Job Description

About Granado:

Founded in 1870 by the Portuguese José Coxito Granado, the Granado story began by selling natural remedies created from plants, herbs, and flowers in Rio de Janeiro’s mountainous region. The brand’s first store was established in downtown Rio de Janeiro, where the historic shop still stands today.

The quality and effectiveness of the products soon made Granado one of the official Pharmaceutical suppliers to the Royal Court. For that reason, the brand was given the title of ‘Official Pharmacy of the Imperial Family of Brazil’ by Emperor D. Pedro II in 1880.

Emblematic in its country of origin, Granado has been passed down through generations and is part of Brazilian heritage.

In 2013, the brand started its global expansion by opening its first concept store outside of Brazil, at the prestigious department store Le Bon Marché in Paris. Since then, Granado has opened stores throughout many European countries including France, Spain, Portugal, Italy, England, Greece, and Austria.

With more than 100 stores worldwide, the brand distributes over 15 million products per month, maintaining a strong presence in top pharmacies, perfumeries, and department stores across Brazil and Europe.

About the Position

We are seeking a highly organized and detail-oriented Operations Analyst to join our dynamic team. The Operations Analyst will support the sales and management team by analyzing workflows, managing operational processes (Payments, deliveries, systems), identifying opportunities for improvement, and implementing data-driven solutions. This role involves collaboration with cross-functional teams (Operations, Logistics, Financial, IT, and Marketing teams in Brazil) to streamline processes, optimize resource use, and drive operational excellence.

Responsibilities & Tasks:

1. Data Analysis & Reporting: Analyze sales and operational data to identify trends and inefficiencies. Prepare monthly reports for the sales and management teams in Brazil, including KPIs, best sellers, and sales per category and team.
2. Process Improvement: Collaborate across departments to implement and enhance processes that increase productivity, reduce costs, and improve quality.
3. Operational Support: Support the Brazil operations team by managing daily operations for Europe, including payments, returns, deliveries, and systems, ensuring smooth processes and prompt issue resolution.
4. Cost Optimization: Monitor expenses, especially logistics, and identify opportunities to reduce costs without sacrificing quality or efficiency.
5. Technology Integration: Work with JDE, Webfor, Webcli, and Power BI to feed and integrate systems. Collaborate with the Brazil IT team to improve data quality and reporting efficiency.
6. Cross-Functional Collaboration: Engage with finance, IT, supply chain, and HR departments to gather insights, align strategies, and drive operational initiatives.
7. Quality Control: Monitor quality metrics, ensure compliance with industry standards, and implement corrective actions when needed.

Skills and Qualifications:

• Education: Bachelor’s degree in Business Administration, Operations Analysis, Supply Chain, or related fields.
• Experience: 2-4 years in operations analysis or related roles, with strong skills in data analysis and process optimization.
• Technical Skills: Proficiency in Microsoft Excel (advanced functions), data visualization tools (e.g., Power BI), and familiarity with JDE, Webfor, Webcli is desirable.
• Analytical Skills: Excellent problem-solving and critical-thinking abilities, with capacity to interpret data into actionable insights.
• Communication Skills: Ability to present findings clearly to cross-functional teams, organized, multitasking, and flexible working across departments and countries (mainly Brazil and Europe).
• Attention to Detail: High accuracy and quality in work.
• Language Skills: Fluent in Portuguese and English (mandatory); French and Spanish are a plus.

Our Values & Belonging:

Granado is an Equal Opportunity Employer and does not discriminate based on race, gender, religion, veteran status, genetic information, or any other protected classification by law.

Interested in Joining Us?

Thank you for reading the entire job description! If you are interested, please send us your resume. We appreciate your effort in applying for this position.