Operations Analyst - Hybrid, Data Quality & Process Improvement

AEGIS Managing Agency Limited; Greater London; Hybrid; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Job summary

AEGIS London is seeking an Operations and Underwriting Support professional to coordinate operational processes, manage service provider queries, and support data quality governance. The role emphasizes collaboration with underwriting teams, outsourced providers, and internal stakeholders in a hybrid London setting.

The candidate should be numerically capable, with strong MS Office skills and a readiness to pursue Chartered Insurance qualifications, delivering improvements and ensuring timely

Qualifications

• Strong computer literacy with ability to work with in-house and MS systems.
• Numerical and analytical ability at A-Level standard or equivalent.
• Willingness to study Chartered Insurance qualifications.
• Excellent organisational and administrative skills with attention to detail.
• Confident communication and stakeholder management abilities.

Responsibilities

• Triaging and coordinating outsource service provider queries on risk capture and signings.
• Support month-end and year-end close activities and underwriting processes.
• Oversee Operations Management inbox and prioritise queries.
• Monitor Data Quality exceptions and route to underwriting for resolution.
• Maintain reporting, track progress and escalate overdue items per governance.
• Analyze operational and data quality trends for improvements and automation.
• Support design, testing, and implementation of process improvements.

Skills

Computer literacy

Microsoft Word

Microsoft Excel

Communication

Stakeholder management

Education

A-Level standard or equivalent

Job description

AEGIS London is seeking an Operations and Underwriting Support professional to coordinate operational processes, manage service provider queries, and support data quality governance. The role emphasizes collaboration with underwriting teams, outsourced providers, and internal stakeholders in a hybrid London setting.

The candidate should be numerically capable, with strong MS Office skills and a readiness to pursue Chartered Insurance qualifications, delivering improvements and ensuring timely