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Operations Administrator - Hospitality / Facilities Background Ideal, GORDON YATES

Guardian Jobs

London

On-site

GBP 28,000 - 35,000

Full time

6 days ago
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Job summary

A leading company in the hospitality sector is seeking an Operations Administrator to coordinate staff and support operational functions in their Central London office. The role requires an organized individual with a background in high-end service environments and proficiency in Excel and MS Office. Join a cohesive team and gain exposure to various service departments while ensuring effective operations daily.

Qualifications

  • Experience in hospitality, private household, luxury service, or relevant facilities environment.
  • Confident managing staff scheduling and payroll support.
  • Discreet and polished presence in a professional setting.

Responsibilities

  • First point of contact for staff members and manage staff rotas.
  • Prepare payroll schedules and process absence documentation.
  • Support budgeting processes and track expenses.

Skills

Staff Coordination
Operational Support
Excellent Excel skills
MS Office skills
Attention to detail

Job description

Operations Administrator - Hospitality / Facilities Background Ideal, GORDON YATES

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Operations Administrator - Hospitality / Facilities Background Ideal, GORDON YATES

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Operations Administrator

Location:
Central London (SW1)

Salary: £28,000 – £35,000, depending on experience

Hours: Monday – Friday, 9.15am – 5.45pm

Contract: Permanent, full-time (in office working)

Are you an experienced coordinator used to managing staff rotas, responding to operational demands, and supporting a busy team behind the scenes? Do you have a background in hospitality, private household, or high-end service environments where attention to detail, relationship building and discretion are key?

We are supporting our client, a professional private office based in Central London, in their search for a highly organised Operations Administrator to join their close-knit team. This is a varied and involved role supporting the wider service departments, including housekeeping, security, and food & beverage.

Key Responsibilities:


  • Staff Coordination:
    • First point of contact for staff members
    • Manage and update staff rotas, track attendance, and monitor timekeeping system
    • Process holiday, absence, and sickness documentation and escalate issues as needed
    • Prepare payroll schedules for casual and rota staff
  • Operational Support:
    • Book staff training (e.g. food safety, fire safety) and coordinate uniform orders
    • Organise staff travel and take minutes during disciplinary meetings
    • General departmental support including diary management, meeting preparation, and inbox management
    • Liaise with contractors and suppliers, order equipment and supplies as needed
  • Purchasing and Admin:
    • Handle purchase orders, delivery notes, and invoices
    • Support budgeting processes by tracking spend, logging expenses, and liaising with accounts
    • Maintain health & safety logs, cleaning schedules, and occupancy records


The Ideal Candidate:


  • Experience working in a hospitality, private household, luxury service, or relevant facilities environment
  • Confident managing staff scheduling, payroll support, and daily team operations
  • Excellent Excel and MS Office skills (you’ll be working with rotas, trackers, and timesheets regularly)
  • Discreet, polished, and comfortable working in a formal, professional setting
  • Highly organised and proactive, with a calm and composed manner


Why apply? This is a unique opportunity to join a highly respected organisation with a calm, structured working culture and excellent staff retention. You’ll gain exposure to multiple departments and play a pivotal role in the smooth running of a high-standard service operation.

How to apply: If this sounds like your kind of role, we’d love to hear from you. Click the “Apply” button below.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Advertising Services

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