Operations Administrator

Alchemy Global Talent Solutions Ltd.; Tetbury; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading antique and design business in Gloucestershire is seeking an Operations Administrator to provide exceptional client service and essential administrative support. The role involves arranging deliveries, managing calendars, and maintaining accurate records. Candidates should have at least one year of administration and customer service experience, strong communication skills, and a high standard of English. Knowledge of antiques is a plus. This position offers an opportunity to work in a dynamic environment with a focus on quality service.

Qualifications

• Minimum 1 year’s administration experience.
• Minimum 1 year’s customer service or client-facing experience.
• High standard of written and spoken English.

Responsibilities

• Arrange deliveries and collections with clients.
• Manage calendars for dealer photography bookings.
• Process delivery, restoration, storage, and returns administration.
• Provide timely updates and excellent service to clients.
• Maintain accurate records.

Skills

Strong communication skills

Organisational skills

Confident telephone and email etiquette

Team player with a flexible approach

Tools

Microsoft Office

Job description

Join a leading antique and design business based in Gloucestershire as an Operations Administrator, providing exceptional client service and essential administrative support. You’ll work closely with their network of dealers, ensuring smooth delivery processes and maintaining high service standards for private clients and interior designers.

Key Responsibilities:

• Arrange deliveries and collections with clients
• Manage calendars for dealer photography bookings
• Process delivery, restoration, storage, and returns administration
• Provide timely updates and excellent service to clients
• Maintain accurate records using Microsoft Office

Requirements:

• Minimum 1 year’s administration experience
• Minimum 1 year’s customer service or client-facing experience
• Strong communication and organisational skills
• Confident telephone and email etiquette
• High standard of written and spoken English
• Team player with a flexible approach
• Knowledge of antiques/design is an advantage but not essential