Operations Administrator

Culina; Kislingbury; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Annual leave 28 days

Pension scheme - 4% employee & 4%

Life Assurance

Wellness - EAP 24/7

Eye Care Vouchers

Reward & Recognition

Retail discounts

Job summary

Great Bear, part of the Culina Group, is seeking an Operations Administrator to support day-to-day site operations in a busy logistics environment. You will coordinate with gatehouse staff, manage inbound/outbound paperwork, and ensure accurate pick notes and driver handovers, while maintaining strong IT and MS Office usage.

You will be part of an active operations team, contributing ideas to improve efficiency and customer service, with a focus on accuracy, reliability and teamwork.

Qualifications

• Experience working in an administrative team within a logistics/warehouse environment.
• Strong communication and organisational skills with attention to detail.
• Proficient with MS Office and IT systems.

Responsibilities

• Liaise with gatehouse staff regarding inbound/outbound loads and allocate bays/trailers.
• Ensure inbound/outbound paperwork is completed accurately.
• Generate, organise and store pick notes efficiently.
• Ensure outbound orders have paperwork and provide to driver on collection.
• Communicate customer requirements for orders as needed.
• Escalate issues to Warehouse Manager/shift supervisor promptly.
• Provide IT assistance to warehouse staff and escalate when required.
• Produce thorough handovers to the next shift highlighting problems and status.
• Contribute to ongoing improvements in efficiency, customer focus and quality.

Skills

Communication

Teamwork

Attention to detail

Organisational skills

Tools

Microsoft Office

Job description

As an Operations Administrator you will be responsible for supporting the day to day site operation through general site and compliance activities. Offering outstanding and organised support in a friendly environment and providing a helpful service. Key Duties of an Operations Administrator:

• Liaising with gatehouse staff in regards to inbound/outbound loads and allocating bays/trailers.
• Ensuring inbound/outbound paperwork is dealt with correctly.
• Responsible for generating, organising and storing pick notes efficiently.
• Ensuring all outbound orders have paperwork generated and that this is given to the driver upon collection.
• Communicating customer requirements for orders when appropriate.
• Consistently communicating any issues to Warehouse manager/shift supervisor in a timely manner.
• Assisting warehouse staff with IT issues and escalating when needed.
• Producing a thorough, detailed handover to the following shift highlighting potential issues, reminders and current state of play.
• Participating as an active member of the operations team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus.
• Additional IT related tasks when needed.
  Experience of working in an administrative team in a logistics / warehouse environment.
• Ability to communicate in a positive and clear manner.
• Be a good team worker demonstrating loyalty and commitment to the organisation and team members.
• Knowledge of company procedures and actively demonstrates compliance.
• Professional, approachable and helpful to ensure smooth running of the general operation.
• Ability to plan, organise and prioritise work to meet deadlines.
• Exceptional attention to detail.
• Strong Microsoft Office skills.
  Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive. A place where you're valued, challenged, and inspired!

As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave - 28 days inclusive of the bank holidays.
• Pension scheme - We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance - x2 your annual salary.
• Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!