Operational Trainer (MHE)

AO; Crewe; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

24 days holiday

At least 5% contribution pension scheme

Subsidised gym membership

Job summary

AO in Crewe, UK is seeking a confident trainer to deliver practical and engaging training across various departments. This role involves leading inductions for new starters, ensuring compliance with safety standards, and helping improve training processes.

The ideal candidate will have an accredited MHE Instructor qualification, a full UK driving licence, and experience in practical training. Benefits include 24 days holiday and wellness initiatives.

Qualifications

• Full UK driving licence is required.
• Experience operating various manual/material handling equipment.
• Experience delivering practical training effectively, including use of PowerPoint materials.

Responsibilities

• Deliver engaging training across multiple departments.
• Lead inductions for new starters and agency colleagues.
• Ensure mandatory training is completed across your shift.
• Maintain accurate training records.

Skills

Practical training delivery

Health & safety understanding

Relationship building

Creating training materials

Education

Accredited MHE Instructor qualification

A Level 3 Assessing qualification

Tools

Manual/material handling equipment

Job description

Job Overview

About The Role At AO, we’re all about keeping things simple, doing the right thing and making life easy — for our customers and our people.

What You’ll Be Doing

• Deliver practical and engaging training across multiple departments
• Lead inductions for new starters and agency colleagues
• Train, assess and re‑certify colleagues on MHE
• Make sure everything we do is safe, compliant and by the book
• Keep training records accurate and up to date
• Work closely with teams like Health & Safety, HR and Operations
• Spot opportunities to improve processes and raise standards
• Help make sure mandatory training is completed across your shift

About You

We’re after someone who’s confident, hands‑on and great with people — someone who can bring training to life and adapt their style to suit every learner.

Requirements

• A full UK driving licence
• An accredited MHE Instructor qualification (RTITB / ITSSAR / AITT)
• Experience operating a range of manual/material handling equipment
• A strong understanding of UK health & safety
• Experience delivering practical training (and the odd PowerPoint!)
• Confidence building relationships across different teams
• The ability to create and update training materials

Bonus If You Have

• Manual Handling Instructor qualification
• A Level 3 Assessing qualification (or similar)
• Experience in a fast‑paced warehouse or distribution environment

Benefits

• 24 days holiday.
• At least 5% contribution pension scheme*
• Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

*Referral to AO benefits page omitted in this description.