Operational Technology Technician

National Grid; Donington CP; On-site; GBP 43,000 - 47,000; Full time

Benefits offered by this job

Bonus program

Pension scheme

Flexible benefits

Job summary

National Grid Interconnectors is hiring an Operational Technology (OT) Technician to support OT systems, networks and cyber assets across interconnector sites and control rooms. You will help ensure reliability, cybersecurity and safe operation of critical infrastructure in a hands-on, team-based role.

The position requires a full UK driving licence, on-site work at Viking Link in Bickerfen, and willingness to travel across the interconnectors portfolio.

Qualifications

• Experience or knowledge of OT systems, networks and cyber assets.
• Ability to work independently and in a team.
• Strong problem-solving and proactive issue resolution.
• Good IT literacy and familiarity with operational tech.
• Understanding health, safety and environmental requirements.
• Experience with asset management systems is advantageous.
• Willingness to work towards Competent Person authorisation.
• NVQ3 or equivalent apprenticeship in engineering/IT/telecoms.

Responsibilities

• Install, maintain, refurbish and repair OT systems and networking assets.
• Patch software, update antivirus, perform backups and review access.
• Monitor asset condition and system performance to preempt issues.
• Support planned and reactive maintenance across site systems.
• Ensure safe, compliant work following procedures and regulations.
• Participate in site call-out rota and assist live incidents.
• Manage third-party contractors for planned or unplanned works.
• Support cyber security, engineering and assurance initiatives.
• Assist asset/change management and spare parts readiness.
• Assist backup, restoration and recovery of critical systems.
• Install/test hardware and network changes; act as superuser for privileged devices.
• Support power, cooling and physical security infrastructure.
• Assist audits, inspections and compliance reporting.

Skills

OT systems & networks

Cyber security assets

Problem-solving

Effective communication

Health & safety awareness

Team collaboration

Education

NVQ Level 3 in Engineering/IT/Telecommunications

Equivalent recognised apprenticeship

Tools

Maximo

Ellipse

IFS

Job description

About The Role

At National Grid Interconnectors, we're playing a vital role in delivering the UK's net zero future. Our high-voltage direct current (HVDC) interconnectors connect Great Britain's energy system with those of our nearest neighbours, enabling the secure transfer of electricity across borders and supporting a cleaner, more resilient energy network.

About The Role

At National Grid Interconnectors, we're playing a vital role in delivering the UK's net zero future. Our high-voltage direct current (HVDC) interconnectors connect Great Britain's energy system with those of our nearest neighbours, enabling the secure transfer of electricity across borders and supporting a cleaner, more resilient energy network.

As our portfolio continues to grow, we're looking for an Operational Technology (OT) Technician to join our Operations team. In this role, you'll help ensure the reliable and secure operation of critical OT systems, networking infrastructure, and cyber assets that support our interconnector sites and control room environments.

Working as part of a highly skilled team, you'll play a key part in maintaining system performance, strengthening cyber security, and supporting the safe operation of nationally important energy infrastructure.

The role is based onsite at Vikinglink based in Bickerfen, so please ensure you have a full UK driving licence and are within travelling distance of site.

What you'll do

• Installing, maintaining, refurbishing and repairing OT systems, networking infrastructure and cyber security assets.
• Performing routine operational activities, including software patching, antivirus updates, backups and access permission reviews.
• Monitoring asset condition and system performance to identify and resolve issues proactively.
• Supporting both planned and reactive maintenance activities across site systems.
• Ensuring all work is completed safely and in compliance with applicable legislation, business procedures and regulatory requirements.
• Participating in a site call-out rota and supporting live operational incidents when required.
• Managing and supporting third-party contractors carrying out planned and unplanned works.
• Supporting cyber security, engineering and assurance initiatives across interconnector sites and control rooms.
• Assisting with asset management, change management and spare equipment readiness.
• Supporting backup, restoration and recovery activities for critical operational systems.
• Installing and testing hardware and network changes.
• Acting as a superuser for privileged devices, supporting software builds, device management and operational use cases.
• Assisting with the management of supporting infrastructure, including power supplies, cooling systems and physical security controls.
• Supporting audits, inspections and compliance reporting activities.

Occasional travel may be required across our Interconnectors portfolio, including IFA, IFA2, NSL and Viking Link sites.

What you'll need

• Experience or knowledge of Operational Technology systems, networks, cyber security assets, building management systems, control systems or similar technologies.
• The ability to work independently and as part of a collaborative operational team.
• Strong problem-solving skills and a proactive approach to resolving issues.
• Good IT and computer literacy skills.
• An understanding of health, safety and environmental requirements within an operational or engineering environment.
• Strong communication skills and a positive, can-do attitude.
• Experience using asset management systems such as Maximo, Ellipse, IFS or similar would be advantageous.
• Competent Person authorisation, or the willingness and capability to work towards achieving it.
• NVQ Level 3 qualification in Engineering, IT, Telecommunications or a related discipline, or an equivalent recognised apprenticeship.

Desirable;

• NVQ Level 4 qualification in Engineering, IT, Telecommunications or a related discipline.
• IOSH, NEBOSH or equivalent health and safety qualification.
• Experience within utilities, energy, critical infrastructure or a related industry.

What you'll get

A competitive salary between £43,315.00 - £47,137.00– dependent on capability.

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

More Information

This role closes on 24th Sepetember 2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.