Operational Technology Technician

National Grid plc; Spalding; On-site; GBP 43,000 - 47,000; Full time

Benefits offered by this job

Bonus based on performance

Pension scheme with company match up

Share incentive plan

Car/technology salary sacrifice

Employee assistance lines

Matched charity giving

Job summary

National Grid plc is seeking an Operational Technology Technician to join the Operations team. The role focuses on reliable operation of OT systems, networking infrastructure and cyber assets across interconnector sites and control rooms.

You will work with a skilled team to maintain system performance, strengthen cyber security and support safe operation of critical energy infrastructure on site in the UK.

Qualifications

• Experience with Operational Technology systems, networks or cyber assets.
• Ability to work independently and in a team.
• Proactive problem solving and good IT literacy.
• Understanding health, safety and environmental requirements in an ops/engineering environment.

Responsibilities

• Install, maintain, refurbish and repair OT systems and cyber assets.
• Perform software patching, antivirus updates, backups and access reviews.
• Monitor asset condition and system performance to identify issues.
• Support planned and reactive maintenance across sites.
• Ensure work complies with legislation and procedures.
• Participate in site call-out rota and incident support.
• Coordinate with third-party contractors on works.
• Support cyber security, engineering and assurance initiatives.
• Assist asset management, change management and spare readiness.
• Support backup, restoration and recovery for critical systems.

Skills

OT systems knowledge

Cyber security assets

Networking infrastructure

Problem solving

Education

NVQ Level 3 in Engineering/IT

NVQ Level 4 in Engineering/IT

IOSH/NEBOSH health & safety qualification

Tools

Maximo

Ellipse

IFS

Job description

At National Grid Interconnectors, we're playing a vital role in delivering the UK's net zero future. Our high-voltage direct current (HVDC) interconnectors connect Great Britain's energy system with those of our nearest neighbours, enabling the secure transfer of electricity across borders and supporting a cleaner, more resilient energy network.

As our portfolio continues to grow, we're looking for an Operational Technology (OT) Technician to join our Operations team. In this role, you'll help ensure the reliable and secure operation of critical OT systems, networking infrastructure, and cyber assets that support our interconnector sites and control room environments.

Working as part of a highly skilled team, you'll play a key part in maintaining system performance, strengthening cyber security, and supporting the safe operation of nationally important energy infrastructure.

The role is based onsite at Vikinglink based in Bickerfen, so please ensure you have a full UK driving licence and are within travelling distance of site.

What you'll do

As an OT Technician, you'll support the day-to-day operation, maintenance, and security of Operational Technology assets across our interconnector sites, responsibilities include;

• Installing, maintaining, refurbishing and repairing OT systems, networking infrastructure and cyber security assets.
• Performing routine operational activities, including software patching, antivirus updates, backups and access permission reviews.
• Monitoring asset condition and system performance to identify and resolve issues proactively.
• Supporting both planned and reactive maintenance activities across site systems.
• Ensuring all work is completed safely and in compliance with applicable legislation, business procedures and regulatory requirements.
• Participating in a site call-out rota and supporting live operational incidents when required.
• Managing and supporting third-party contractors carrying out planned and unplanned works.
• Supporting cyber security, engineering and assurance initiatives across interconnector sites and control rooms.
• Assisting with asset management, change management and spare equipment readiness.
• Supporting backup, restoration and recovery activities for critical operational systems.
• Installing and testing hardware and network changes.
• Acting as a superuser for privileged devices, supporting software builds, device management and operational use cases.
• Assisting with the management of supporting infrastructure, including power supplies, cooling systems and physical security controls.
• Supporting audits, inspections and compliance reporting activities.

Occasional travel may be required across our Interconnectors portfolio, including IFA, IFA2, NSL and Viking Link sites.

What you'll need

We're looking for someone with a strong technical mindset and a passion for working on critical infrastructure. You don't need to have direct interconnector experience, but you'll need:

• Experience or knowledge of Operational Technology systems, networks, cyber security assets, building management systems, control systems or similar technologies.
• The ability to work independently and as part of a collaborative operational team.
• Strong problem-solving skills and a proactive approach to resolving issues.
• Good IT and computer literacy skills.
• An understanding of health, safety and environmental requirements within an operational or engineering environment.
• Strong communication skills and a positive, can-do attitude.
• Experience using asset management systems such as Maximo, Ellipse, IFS or similar would be advantageous.
• Competent Person authorisation, or the willingness and capability to work towards achieving it.
• NVQ Level 3 qualification in Engineering, IT, Telecommunications or a related discipline, or an equivalent recognised apprenticeship.
• NVQ Level 4 qualification in Engineering, IT, Telecommunications or a related discipline.
• IOSH, NEBOSH or equivalent health and safety qualification.
• Experience within utilities, energy, critical infrastructure or a related industry.

#LI-HA1 #LI-HYBRID

What you'll get

A competitive salary between £43,315.00 - £47,137.00– dependent on capability.

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

More Information

This role closes on 24th Sepetember 2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.

Safety, Health, Environment and Resilience

On the ground, keeping energy flowing

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.