Operational Support

Scottish Power Ltd.; Liverpool; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

36 days annual leave

Pension scheme – company contribution

Health cash plan

Employee discounts

Job summary

SP Energy Networks is seeking an Operational Support professional to provide vital administrative and plan-forward support across the Zone. You will assist in programme planning, reporting and administration, using SAP, CCT, Cintellate and ENPaRT to drive efficient work programmes and robust operational performance.

The role requires strong planning, communication and MS Office skills, with experience in multi-project environments and a commitment to safety.

Qualifications

• Experience in a multi-stranded project support/co-ordination role
• General knowledge of Operations, Maintenance and Construction activities
• Computer literacy – e.g. Microsoft Office suite

Responsibilities

• Provide administration and management support within all areas of the business
• Manage all correspondence and communication within the business
• Ensure customer contacts are dealt with per processes
• Assist in building weekly work programme with Zone staff and Team Leaders
• Support weekly/daily maintenance of the resource plan and work programme
• Produce and deliver reports and management information within timescales
• Liaise with external suppliers and other business areas
• Contribute as an effective team member of Zone team
• Ensure quality standards and HSE requirements are followed

Skills

Planning and organizing

Excellent communication

Administrative experience

Stakeholder coordination

Microsoft Office

Customer service

Multi-tasking

Team player

Education

GCSE or equivalent

Tools

SAP

CCT

Cintellate

ENPaRT

AIS

Job description

**Operational Support****Liverpool****Salary from £30,150****Permanent/Hybrid (3 days in office – 5 days during probation period)****Closing Date: 02/09/2026****Help us create a better future, quicker!**At SP Energy Networks our focus is on harnessing technology and innovation to create the networks of the future. Our team is building a dynamic network to meet the changing demands for electricity and increasingly, renewable electricity – safely, securely and sustainably in the communities we serve.At SP Energy Networks, we know people are central to building a better future, quicker and we are seeking new talent to join our team.**What you’ll be doing**Provide vital business support across operational, maintenance and investment activities within the Zone. This role supports programme planning, reporting and administration across systems including SAP, CCT, Cintellate and ENPaRT, helping ensure efficient delivery of work programmes, accurate reporting and strong operational performance. * Provide administration and management support within all areas of the business* Manage all correspondence and communication within the business* Ensure that all customer contacts are dealt with in accordance with relevant processes* Assist in the building of the weekly work programme with Zone staff and Team Leaders* Supporting the weekly and daily maintenance of the resource plan and work programme* Production and delivery of reports and management information within agreed timescales* Liaison with external suppliers and other business areas Printing and collation of information to assist in the generation of work packs* Contribute as an effective team member of Zone team.* Ensure quality standards are maintained in all activities performed.* Ensure awareness of and comply with Company Health, Safety and Environmental requirements on issues as they arise.* Comply with appropriate safety equipment as required* Work towards a zero-accident culture.**What You'll Bring*** Planning and Organising skills* Excellent communication skills* Significant administrative experience* Able to operate at all levels of the business* Working knowledge of Business IT systems* Working knowledge of Energy Networks policies, procedures and working practices.* Working knowledge of health, safety and environmental legislation* Developed negotiation, communication and people management skills.* Developed Customer Service skills* Familiarity with MS suite of systems* Knowledge of the Asset Inspection System (AIS)* Knowledges of SAP system* Knowledge of Cintellate system* Knowledge of ENPaRT scheduling system**Minimum Criteria*** Experience in a multi-stranded project support/co-ordination role or equivalent role* General knowledge of the Operations, Maintenance and Construction Businesses activities.* Educated to GCSE or equivalent standard* Computer literacy – e.g. Microsoft Office suite**What’s in it for you** As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include: * 36 days annual leave* Holiday purchase – perfect your work/life balance with extra annual leave* Share Incentive Plan and Sharesave Scheme* Payroll giving and charity matched funding* Technology Vouchers – save more and spread the cost of your technology purposes* Count us in – pledge to reduce carbon emissions and help fight climate change* Electric Vehicle Schemes – to help you transition to green/clean driving* Cycle to Work scheme and public transport season ticket loans* Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments* Life Assurance (4x salary)* Access to Savesmart financial wellbeing support* Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more **Why SP Energy Networks** SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network – connecting infrastructure like wind farms into the electricity system. It’s a role that puts us right at the heart of Scotland’s ambition to be Net Zero by 2044. And we’re taking it very seriously. We’re investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation. Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in. We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [e-mail].**Mobility**Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.