Operational Support

iberdrola; Liverpool; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

36 days annual leave

Holiday purchase

Share Incentive Plan

Sharesave Scheme

Payroll giving

Charity matched funding

Technology Vouchers

Carbons reduction commitment

Electric Vehicle schemes

Cycle to Work

Dental insurance

Private medical insurance

Health cash plan

Annual health assessments

Life Assurance (4x salary)

Job summary

SP Energy Networks in Liverpool seeks an Operational Support professional to provide vital administration across operations, maintenance and investment activities. You’ll help plan, report and manage systems like SAP and ENPaRT, ensuring efficient work programmes and accurate performance measures.

The role emphasizes strong communication, team collaboration, and adherence to health and safety standards within a Hybrid working model. A robust benefits package supports long‑term development.

Qualifications

• Experience in a multi‑stranded project support/co‑ordination role.
• General knowledge of Operations, Maintenance and Construction activities.
• Computer literacy – e.g. Microsoft Office.
• Knowledge of Energy Networks policies and health, safety and environment legislation.

Responsibilities

• Provide administration and management support across the business.
• Manage all correspondence and communication within the business.
• Handle customer contacts per relevant processes.
• Assist in building weekly work programmes with Zone staff and Team Leaders.
• Support weekly/daily maintenance of the resource plan and work programme.
• Produce and deliver reports and management information within deadlines.
• Liaise with external suppliers and other areas; collate information for work packs.
• Contribute as an effective team member within the Zone.
• Ensure quality standards and health and safety compliance.
• Support the Company’s safety culture and zero‑accident goals.

Skills

Planning

Organising

Communication

Administrative experience

IT systems knowledge

Stakeholder liaison

Customer service

MS Office

Problem solving

Education

GCSE or equivalent

Tools

SAP

AIS

Cintellate

ENPaRT

Job description

Operational Support

Liverpool

Salary from £30,150

Permanent/Hybrid (3 days in office – 5 days during probation period)

Closing Date: 02/09/2026

Help us create a better future, quicker!

At SP Energy Networks our focus is on harnessing technology and innovation to create the networks of the future. Our team is building a dynamic network to meet the changing demands for electricity and increasingly, renewable electricity – safely, securely and sustainably in the communities we serve.

At SP Energy Networks, we know people are central to building a better future, quicker and we are seeking new talent to join our team.

What you’ll be doing

Provide vital business support across operational, maintenance and investment activities within the Zone. This role supports programme planning, reporting and administration across systems including SAP, CCT, Cintellate and ENPaRT, helping ensure efficient delivery of work programmes, accurate reporting and strong operational performance.

• Provide administration and management support within all areas of the business
• Manage all correspondence and communication within the business
• Ensure that all customer contacts are dealt with in accordance with relevant processes
• Assist in the building of the weekly work programme with Zone staff and Team Leaders
• Supporting the weekly and daily maintenance of the resource plan and work programme
• Production and delivery of reports and management information within agreed timescales
• Liaison with external suppliers and other business areas Printing and collation of information to assist in the generation of work packs
• Contribute as an effective team member of Zone team.
• Ensure quality standards are maintained in all activities performed.
• Ensure awareness of and comply with Company Health, Safety and Environmental requirements on issues as they arise.
• Comply with appropriate safety equipment as required
• Work towards a zero-accident culture.

What You'll Bring

• Planning and Organising skills
• Excellent communication skills
• Significant administrative experience
• Able to operate at all levels of the business
• Working knowledge of Business IT systems
• Working knowledge of Energy Networks policies, procedures and working practices.
• Working knowledge of health, safety and environmental legislation
• Developed negotiation, communication and people management skills.
• Developed Customer Service skills
• Familiarity with MS suite of systems
• Knowledge of the Asset Inspection System (AIS)
• Knowledges of SAP system
• Knowledge of Cintellate system
• Knowledge of ENPaRT scheduling system

Minimum Criteria

• Experience in a multi-stranded project support/co-ordination role or equivalent role
• General knowledge of the Operations, Maintenance and Construction Businesses activities.
• Educated to GCSE or equivalent standard
• Computer literacy – e.g. Microsoft Office suite

What’s in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:

• 36 days annual leave
• Holiday purchase – perfect your work/life balance with extra annual leave
• Share Incentive Plan and Sharesave Scheme
• Payroll giving and charity matched funding
• Technology Vouchers – save more and spread the cost of your technology purposes
• Count us in – pledge to reduce carbon emissions and help fight climate change
• Electric Vehicle Schemes – to help you transition to green/clean driving
• Cycle to Work scheme and public transport season ticket loans
• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
• Life Assurance (4x salary)
• Access to Savesmart financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why SP Energy Networks

SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make‑up the transmission network – connecting infrastructure like wind farms into the electricity system. It’s a role that puts us right at the heart of Scotland’s ambition to be Net Zero by 2044. And we’re taking it very seriously. We’re investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy‑related support. If you need support, please reach out to [e-mail].

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

IMPORTANT

Advert will close at 23:59 GMT the day before Job Posting End Date below October-3-2026