Operational Risk & Process Improvement Analyst

Opus Perm; England; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

9% pension

25 days holiday + public holidays

Private medical insurance

Dental insurance

Job summary

Opus Perm is recruiting an Operational Risk Analyst in Ipswich on a 12-month contract. The role supports the Risk team in reviewing processes, advising on risk and control issues, and embedding risk frameworks while driving a culture of awareness and efficiency.

The ideal candidate is an administrator with professional services experience, a positive can-do attitude, focus, and inquisitiveness for investigating issues. 2 days WFH, 3 days in office with a strong benefits package.

Qualifications

• Prior experience in Financial Services or Professional Services in an administrator/operations-based role.
• Positive can-do attitude.
• Focused and hard-working.
• Inquisitive and enjoys investigating issues.

Responsibilities

• Support the business in identifying, investigating and resolving operational issues, helping to understand what went wrong and putting measures in place to reduce the chance of it happening again.
• Monitor incidents and ensure they are recorded accurately, followed up promptly and tracked through to completion.
• Help investigate business errors, ensuring they are resolved quickly while identifying opportunities to improve processes and reduce future risk.
• Work alongside the Operational Risk Manager to identify trends, carry out reviews and recommend improvements that strengthen business operations.
• Assist with reviewing business processes and supporting the implementation of new systems, procedures or business changes.
• Promote a positive culture of risk awareness and continuous improvement across the organisation.
• Produce regular management reports and dashboards using Power BI, helping to provide meaningful insights to senior stakeholders.
• Maintain accurate records of business risks, incidents and actions, ensuring all information is up to date.
• Track actions arising from risk reviews, incidents and internal meetings, ensuring they are completed within agreed timescales.
• Coordinate the annual programme of risk and control reviews across different departments.
• Prepare reports, presentations and supporting documentation for governance meetings and business reviews.
• Monitor the team\'s shared inbox, ensuring queries and issues are allocated appropriately and escalated where necessary.

Tools

Power BI

Job description

Opus Perm is recruiting an Operational Risk Analyst in Ipswich on a 12-month contract. The role supports the Risk team in reviewing processes, advising on risk and control issues, and embedding risk frameworks while driving a culture of awareness and efficiency.

The ideal candidate is an administrator with professional services experience, a positive can-do attitude, focus, and inquisitiveness for investigating issues. 2 days WFH, 3 days in office with a strong benefits package.