Operational Risk Analyst

Unum UK; Basingstoke; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

Unum UK is seeking an experienced Risk Analyst to join our First Line Operational Risk team and embed effective risk management across the business. This role is well suited to someone with a background in Operational Risk, Risk & Controls, Governance, Compliance or Audit, ideally within a regulated environment such as Financial Services.

This is a hybrid role with 3 days in office and 2 days wfh, therefore you must be commutable to either our Basingstoke or Dorking offices.

Qualifications

• Experience in operational risk, first line risk, controls or governance within a regulated environment.
• Hands-on experience facilitating Risk & Control Self-Assessments (RCSAs).
• Ability to articulate risk impacts clearly to stakeholders with varying risk knowledge.
• Practical, commercial risk advice with appropriate challenge and oversight.
• Experience supporting projects or changes from a risk perspective.

Responsibilities

• Facilitating Risk & Control Self-Assessments (RCSAs) and keeping risks, controls and actions current.
• Identifying potential risks and control impacts early in projects and change initiatives.
• Acting as a trusted risk partner to operational teams and translating risk concepts into practical actions.
• Overseeing investigation and resolution of operational risk events, including root cause analysis.
• Producing risk reporting, dashboards and information for senior leaders and governance forums.
• Building relationships across the business to embed a positive risk culture.
• Supporting operational resilience, business continuity and risk improvement initiatives.
• Coordinating with Second Line Risk to ensure alignment with regulatory expectations.

Skills

Operational risk

RCSA

Stakeholder management

Risk reporting

Analytical skills

Job description

Who are we? We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

Job Posting End Date: August 28

Who are we? We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

We're looking for an experienced Risk Analyst to join our First Line Operational Risk team and play a key role in embedding effective risk management across the business. This role well suited to someone with a background in with experience in Operational Risk, Risk & Controls, Governance, Compliance or Audit, ideally within a regulated environment such as Financial Services.

What will you bring?

This is an exciting opportunity for someone looking to play a key role in shaping a positive risk culture, helping operational teams understand, assess and mitigate risks while balancing commercial and customer outcomes. The role offers excellent exposure across the business, providing opportunities to partner with a wide range of stakeholders and gain insight into diverse operational areas.

This is a hybrid role with 3 days in office and 2 days wfh, therefore you must be commutable to either our Basingstoke or Dorking offices.

What will you be doing?

You'll take part and lead on first line risk management activities across the business, helping ensure risks are understood, controlled and managed effectively.

You'll work closely with operational teams, project stakeholders and risk colleagues to provide guidance, oversight and challenge, while helping to strengthen risk awareness and ownership across Unum.

Key Responsibilities Will Include

• Facilitating Risk & Control Self-Assessments (RCSAs), ensuring risks, controls and actions remain current and effective.
• Supporting business projects and change initiatives by identifying potential risks and control impacts early in the process.
• Acting as a trusted risk partner to operational teams, helping translate risk concepts into clear, practical actions for non-risk stakeholders.
• Overseeing the investigation and resolution of operational risk events and incidents, including root cause analysis and lessons learned activity.
• Producing meaningful risk reporting, dashboards and management information for senior leaders and governance forums.
• Building strong relationships across the business to drive accountability, challenge thinking and embed a positive risk culture.
• Supporting operational resilience, business continuity and risk improvement initiatives when required.
• Working closely with Second Line Risk teams to ensure alignment with regulatory expectations and risk frameworks.

What are we looking for?

• Proven experience within operational risk, first line risk, controls or governance roles, ideally within financial services or a regulated environment.
• Hands‑on experience facilitating RCSA (Risk & Control Self‑Assessment) activities.
• Confident identifying, assessing and articulating risk impacts to a broad range of stakeholders, including those with limited risk knowledge.
• The ability to provide practical, commercial risk advice while maintaining appropriate challenge and oversight.
• Experience supporting projects or business change initiatives from a risk perspective.
• Analytical skills with the ability to interpret risk data, identify themes and present insights clearly.
• Excellent communication and stakeholder management skills, with the confidence to influence at multiple levels of the organisation.
• Exposure to incident management, risk event reviews and root cause analysis.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

As a part of our commitment to creating an inclusive workplace, we actively encourage applications from those with disabilities and those with long‑term health conditions.

If you meet the essential criteria for the role and choose to opt in to the scheme during your application, you will be offered an interview under the Disability Confident Scheme.

We are proud to be a Disability Confident Employer.

Company Unum UK