Operational Risk Manager, Business Risk

Royal Bank of Scotland; Birmingham; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Royal Bank of Scotland is seeking an Operational Risk Manager to act as SME for Level 2 and Level 3 operational risks. You will support RCSAs, issue management, and wider risk oversight, helping strengthen controls and identify emerging risks across the Commercial & Institutional franchise.

You will work with Business Risk Partners and stakeholders to analyse risk trends, drive improvements and ensure effective risk management aligned with the Enterprise-Wide Risk Management Framework, in a

Qualifications

• Experience leading Level 2 and Level 3 Operational Risk activities within a banking environment.
• Strong understanding of risk management frameworks and governance.
• Excellent communication and influencing skills to work with diverse stakeholders.

Responsibilities

• Act as SME for Level 2/3 Operational Risks across Commercial & Institutional risk areas.
• Support RCSAs, issue management, and wider risk oversight activities.
• Analyse risk trends, identify emerging themes, and drive continuous improvement.
• Maintain Risk Appetite Statements and implement changes from the EWRMF.
• Support franchise-wide projects and governance activities related to Level 2 risks.

Skills

Operational Risk

Commercial Banking

Stakeholder Influence

Risk Reporting

Job description

Join us in C&I Business Risk as an Operational Risk Manager

You'll act as the subject matter expert for Level 2 and Level 3 Operational Risks, helping drive effective risk management across Commercial & Institutional

We'll look to you to use insight and analysis to identify risk trends, emerging themes and opportunities for improvement, supporting better business outcomes

Broaden your risk management experience across a diverse range of operational risk themes and business activities as you step into this important role

What you'll do

As our Operational Risk Manager, you'll provide specialist risk management support to Business Risk Partners across Risk and Control Self-Assessments (RCSAs), issue management and wider risk oversight activities. You'll help strengthen the control environment and support effective risk management across the franchise. Working closely with Business Risk Partners and stakeholders across the business, you'll help identify emerging risks, support risk assessments and drive continuous improvement.

• Managing operational risk exposure, coordinating monthly Level 2 Operational Risk Appetite reporting and analysing trends to identify themes and improvement opportunities
• Working with business teams and stakeholders to maintain Risk Appetite Statements and implement changes arising from the Enterprise-Wide Risk Management Framework (EWRMF)
• Supporting environmental and business change activities, recommending updates where impacts span multiple RCSAs across C&I RFB
• Analysing emerging themes across Level 2 and Level 3 Operational Risk areas and providing insight to support risk management decisions
• Supporting franchise-wide projects and initiatives linked to Level 2 Risks, including attestations, working groups and governance activities

The skills you'll need

Our bank is committed to building a strong and proactive risk culture. To thrive in this role, you'll bring experience in both Operational Risk and Commercial Banking. You'll have a strong understanding of the bank's EWRMF framework, with experience applying risk management principles in practice. You'll also need experience in Product & Transformation or Operations & Payments.

You'll demonstrate

• Strong organisational skills, with the ability to manage competing priorities and adapt to quickly changing demands
• The ability to influence stakeholders, simplify complex issues and build effective working relationships across the business
• Strong written and verbal communication skills across a range of audiences
• A proactive approach, with the ability to identify issues and drive improvements

Hours

35

Job Posting Closing Date: 25/10/2026

Ways of Working:Hybrid