Operational Resilience & Third-Party Risk Lead

Zopa Bank; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Zopa Bank is seeking a Risk Delivery Manager to elevate its Operational Resilience and Third-Party Risk Management frameworks. The role focuses on turning complex requirements into practical, user‑friendly processes and collaborating with Procurement, Legal, Compliance and SME teams.

The position emphasizes delivering practical improvements, better risk visibility for senior leaders, and robust governance across resilience activities and supplier monitoring. Hybrid work in London is expected.

Qualifications

• Experience turning complex rules into practical, usable workflows.
• Ability to design processes that balance risk with business needs.
• Proven ability to learn new regulatory domains and apply them.
• Background in Operational Resilience and Third-Party Risk Management.

Responsibilities

• Own and improve first-line frameworks for Operational Resilience and Third-Party Risk.
• Simplify guidance, templates, workflows and governance for the business.
• Drive improvements to reduce assessment time and improve risk visibility.
• Manage key resilience activities and monitor high‑risk suppliers.

Skills

Simplify complex frameworks

Judgement & process design

Regulatory requirement translation

Operational Resilience & Third-Party R

Job description

Zopa Bank is seeking a Risk Delivery Manager to elevate its Operational Resilience and Third-Party Risk Management frameworks. The role focuses on turning complex requirements into practical, user‑friendly processes and collaborating with Procurement, Legal, Compliance and SME teams.

The position emphasizes delivering practical improvements, better risk visibility for senior leaders, and robust governance across resilience activities and supplier monitoring. Hybrid work in London is expected.