Operational Resilience Specialist

Janus Henderson Group; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Generous holiday policy

Health & wellbeing benefits

Volunteer time off

Professional development

Parental leave

Employee events

Lunch allowance

Job summary

Janus Henderson Investors is seeking an experienced Operational Resilience Specialist to lead and improve the firm’s resilience program. You will collaborate with service owners to map critical services, document recovery objectives and monitor risks across regulatory jurisdictions.

You will assess weaknesses, coordinate exercises and produce management and regulator reports, while teaming with risk, technology, compliance, and third‑party risk professionals.

Qualifications

• Knowledge of operational resilience regulatory frameworks and guidance across jurisdictions.
• Strong understanding of resilience, business continuity and risk management principles.
• Ability to assess regulatory developments and emerging business risks.
• Proven ability to build relationships and communicate with stakeholders at all levels.
• Strong written and verbal communication to explain resilience concepts.
• Collaborative across business, technology, risk, compliance and third‑party teams.
• Well‑organised with planning and prioritisation skills; can manage multiple initiatives.
• Self‑motivated, independent with limited supervision.
• Strong data analysis and presentation capabilities to support decisions.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Maintain and enhance the firm’s operational resilience program and related procedures.
• Collaborate with business service owners to inventory critical services and keep docs current.
• Define recovery objectives and disruption tolerance for important services.
• Document resources needed to deliver critical services across people, tech and facilities.
• Assess weaknesses and single points of failure; identify dependencies and risks.
• Track actions, report resilience gaps and risk trends to management.
• Plan and coordinate exercises to test responses to severe disruptions.
• Record lessons learned and monitor follow-up actions.
• Prepare resilience metrics and reports for management, regulators and audit committees.
• Work with risk, compliance and third‑party risk teams as the resilience SME.
• Occasional on‑call duties outside normal hours for incident response.
• Carry out other duties as assigned.

Skills

Operational resilience

Regulatory knowledge

Risk management

Stakeholder communication

Analytical skills

Cross-functional collaboration

Planning & prioritization

Self-motivation

Data interpretation

Deadline adherence

Education

Bachelor’s degree in Business, Risk Management, Finance, Information Technology, or related

Professional certification in Business Continuity / Operational Resilience (optional)

Tools

Power BI

Job description

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

• Help maintain and improve the firm’s operational resilience program (including processes and procedures) so important and critical business services can withstand and recover from disruption.
• Work with business service owners to identify important and critical business services and keep related inventories and documentation current.
• Help define how long important and critical services can be disrupted before causing unacceptable harm and review their recovery objectives.
• Document the employees, processes, technology, data, facilities, and external providers needed to deliver important and critical business services.
• Assess services for weaknesses, including single points of failure, dependency risks, and other vulnerabilities.
• Track actions to address identified weaknesses and report on progress, resilience gaps, and emerging risks.
• Plan and coordinate exercises that test how important and critical business services would respond to severe but realistic disruptions.
• Record lessons from exercises, assessments, and monitor follow-up actions through completion.
• Prepare resilience metrics and reports for management, regulators, auditors, and governance committees.
• Work across business, technology, risk, compliance, and third-party risk management teams as the organization’s operational resilience subject-matter expert.
• The role is designated as on-call, meaning availability outside of traditional business hours may be necessary to fulfill job responsibilities for incident response and crisis management.
• Carry out other duties as assigned.

What to expect when you join our firm

• Hybrid working and reasonable accommodations
• Generous Holiday policies
• Excellent Health and Wellbeing benefits including corporate membership to Wellhub
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• Maternal/paternal leave benefits and family services
• All employee events including networking opportunities and social activities
• Lunch allowance for use within our subsidized onsite canteen

Must have skills

• Working knowledge of operational resilience regulatory frameworks and guidance issued by global regulators and industry bodies, and experience supporting compliance with resilience-related requirements across multiple jurisdictions.
• Strong understanding of operational resilience, business continuity, and risk management principles, including relevant regulatory requirements and industry best practices.
• Knowledge and experience to assess emerging business risks, regulatory developments, and industry trends, and recommend appropriate resilience and risk mitigation approaches.
• Proven ability to build effective relationships and communicate with stakeholders at all levels of the organization.
• Strong written and verbal communication skills, with the ability to clearly explain resilience, continuity, and risk concepts to both technical and non-technical audiences.
• Excellent interpersonal and collaboration skills, with the ability to work effectively across business, technology, risk, compliance, and third-party teams.
• Strong organizational, planning, and prioritization skills, with the ability to manage multiple initiatives simultaneously.
• Self-motivated and dependable, with a proactive approach and the ability to work independently with limited supervision.
• Strong analytical skills, including the ability to gather, interpret, and present data to support decision‑making and reporting.
• Ability to work effectively under pressure and deliver high‑quality work within established deadlines.

Nice to have skills

• Bachelor’s degree in Business, Risk Management, Finance, Information Technology, or a related discipline.
• Understanding of the financial services regulatory environment and operational resilience requirements issued by relevant regulatory authorities across global jurisdictions.
• Professional certification in Business Continuity, Operational Resilience, Risk Management, or a related discipline (e.g., CBCI, MBCI, ISO 22301 Lead Implementer, CRISC, or equivalent) is desirable but not required.
• Familiarity with industry standards, frameworks, and best practices, such as ISO 22301, ISO 27001, NIST, COBIT, or other resilience and risk management frameworks.
• Experience supporting operational resilience, business continuity, operational risk, technology risk, or third-party risk management programs would be beneficial.
• Experience preparing management information, governance reporting, or regulatory documentation is an advantage.
• Proficiency with data analysis and visualization tools such as Power BI, or similar reporting platforms would be beneficial.
• Experience working within a regulated financial services environment would be helpful.

Supervisory responsibilities

• No

Potential for growth

• Mentoring
• Leadership development programs
• Regular training
• Career development services
• Continuing education courses

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at [e-mail]

#LI-SH1 #LI-HYBRID

Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.

Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here.

Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position.

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.