Operational Resilience Policy Manager

Lloyds Banking Group; City of Edinburgh; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Operational Resilience Policy Manager to enhance their resilience framework across various business units. This pivotal role involves ensuring compliance with resilience policies, leading incident resolution efforts, and preparing critical reports for regulatory bodies. Join a forward-thinking organization committed to evolving with the needs of its customers while fostering an inclusive workplace. This position offers a hybrid working model, allowing you to balance your work and personal life effectively. If you have a passion for operational excellence and a proactive approach, this opportunity is perfect for you.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days' holiday plus bank holidays

Wellbeing initiatives

Generous parental leave policies

Qualifications

• Experience in leading policy requirements in a regulated environment.
• Strong understanding of Operational Resilience and Business Continuity.

Responsibilities

• Embed and maintain compliance with Group Resilience Policy.
• Design and implement Business Continuity management strategies.
• Prepare reports for governance committees.

Skills

Policy Management

Risk and Control Library

Business Continuity Management

Incident Resolution

Communication Skills

Analytical Skills

Education

Degree in Business or Finance

Job description

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Talent Acquisition Manager @ Lloyds Banking Group

Job title: Operational Resilience Policy Manager

Location: Edinburgh or Bristol

Hours: Full time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh or Bristol office.

About this opportunity:

We have a phenomenal opportunity to support the management of the Operational Resilience framework across the Insurance, Pensions and Investment (IP&I) Business Unit.

As Operational Resilience Policy Manager, you'll engage with colleagues across IP&I, to provide insight and advice to encourage awareness of the Policy and related standards. You'll drive the implementation and embedding of Group wide initiatives to improve overall Business Unit Resilience.

What you'll be doing:

• Embed, maintain compliance and drive awareness of Group and Divisional Resilience Policy and relevant technical standards.
• Design and implement the approach to Business Continuity management and disaster recovery workspace.
• Proactively lead and support the resolution of incidents, learn from times of crisis to help safeguard our colleagues, customers and the Group.
• Drive the ongoing management and improvement of the Chief Controls Office Operational Resilience risks & control library.
• Prepare reports and papers for IP&I Committees and the FCA (Financial Conduct Authority) and PRA (Prudential Regulation Authority).
• Chip in to the broader People, Strategy and Business Unit wide Culture initiatives.

Why Lloyds Banking Group:

Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 28 million customers. We're growing with purpose. Join us on our journey and you will too!

What you'll need:

• Experience of leading policy requirements / risk & control library in a regulated environment.
• Strong understanding of the wider Operational Resilience and Business Continuity landscape, including the latest regulatory and industry developments.
• Proven experience of drafting Risk and Board Papers for governance committees.
• Ideally, you will have a strong understanding of Life, Pensions and Investment products.
• Great collaboration, both written and verbal, an eye for detail and the ability to tailor communication styles to suit varied audiences.
• Proactive self-starter with ability to self-organise, plan, and prioritise activities and able to understand and interpret sophisticated issues quickly.

About working for us:

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We're proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide reasonable adjustments throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know!

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares!
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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