Operational Manager - Campsfield IRC

Mitie; Kidlington; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Mitie Benefits and Schemes

Job summary

Mitie is seeking an experienced Operations Manager to join the Senior Leadership Team and oversee safe, respectful and effective delivery of services at a unique facility in Kidlington. You will drive operational performance while promoting an inclusive staff culture and ensuring residents are treated with dignity and fairness.

Key duties include leading teams to high performance, maintaining a strong leadership presence, and ensuring compliance with contractual, financial and Home Office

Qualifications

• Significant management experience in a custodial/detention/complex operational environment.
• Strong governance, compliance and risk management knowledge.
• Proven ability to analyse data, manage competing priorities and drive improvements.
• Confident leadership and stakeholder-management skills.
• Commitment to equality, diversity and social value.

Responsibilities

• Lead, motivate and support teams to deliver high standards of performance and resident-centred care.
• Maintain a visible leadership presence and participate in the Duty Director and Duty Manager rota.
• Ensure staffing, operational delivery and compliance meet contractual, financial and Home Office standards.
• Build a culture focused on dignity, inclusion, wellbeing, safeguarding and professional conduct.
• Collaborate with internal teams, external agencies and stakeholders to drive continuous improvement.

Skills

Management experience

Governance & risk

Data analysis

Leadership & coaching

Equality & inclusion

Job description

Location: Kidlington, CampsfieldHours: 40 hours per week | Monday to Friday | 8am - 4pm Flexible

Better places, thriving communitiesAt Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an experienced Operations Manager to join the Senior Leadership Team and support the safe, respectful and effective delivery of services at this unique facility.

You will drive operational performance, promote a positive and inclusive staff culture, and ensure residents are treated with dignity, compassion and fairness.

Role Responsibilities

• Lead, motivate and support teams to deliver high standards of performance, professionalism and resident-centred care.
• Maintain a visible leadership presence and participate in the Duty Director and Duty Manager rota.
• Ensure staffing, operational delivery and compliance meet contractual, financial and Home Office standards.
• Build a culture focused on dignity, inclusion, wellbeing, safeguarding and professional conduct.
• Work with internal teams, external agencies and key stakeholders to drive continuous improvement.

What We're Looking For

• Significant management experience within a custodial, detention, justice or similarly complex operational environment.
• Strong knowledge of governance, compliance, risk management and contractual performance.
• Proven ability to analyse data, manage competing priorities and deliver service improvements.
• Confident leadership, coaching and stakeholder-management skills.
• A clear commitment to equality, diversity, inclusion and social value.

What's in It for You?

• A senior and influential role within a unique and complex operational environment.
• The opportunity to contribute directly to centre strategy, workplace culture and operational performance.
• Ongoing professional development and access to role-relevant training.
• The opportunity to lead meaningful initiatives supporting staff wellbeing, resident care and social value.
• Access to Mitie Benefits and Schemes.

There's a place for you at Mitie.