Operational Excellence & Facilities Coordinator (m/f/d)

Hygiena; Watford; On-site; GBP 35,000 - 52,000; Full time

Job summary

Hygiena International is seeking an Operational Excellence & Facilities Coordinator to join the UK Operations team in Watford. The role focuses on Lean, Kaizen, 5S, and risk-based improvements, coordinating facilities, and promoting health & safety while fostering an engaging workplace culture.

You will lead cross-functional improvement projects, develop SOPs, support audits, and manage contractors, driving operational efficiencies and a proactive safety mindset.

Qualifications

• Experience leading continuous improvement initiatives (Lean, Kaizen, 5S) across facilities and operations.
• Ability to develop SOPs and maintain best-practice documentation.
• Experience with audits and CAPA using structured problem-solving techniques.

Responsibilities

• Support and lead continuous improvement initiatives using Lean, Kaizen, 5S and root cause analysis.
• Identify process improvements and help deliver sustainable operational efficiencies.
• Facilitate cross-functional improvement projects.

Skills

Lean

Kaizen

5S

Root cause analysis

Education

A-levels or equivalent

NEBOSH/IOSH beneficial

Tools

ISO 9001

Job description

Are you passionate about continuous improvement, creating safe and efficient workplaces, and driving positive change?

Hygiena International is looking for a proactive and hands-on Operational Excellence & Facilities Coordinator to join our UK Operations team. This is a varied role where you'll support operational excellence initiatives, coordinate facilities management, promote health & safety, and help create an engaging workplace culture.

Working within a collaborative team, you'll have the opportunity to make a real impact while developing your career through professional training and recognised qualifications.

What you'll be doing

Operational Excellence

• Support and lead continuous improvement initiatives using Lean, Kaizen, 5S and root cause analysis techniques.
• Identify process improvements and help deliver sustainable operational efficiencies.
• Facilitate cross-functional improvement projects.
• Analyse operational data to identify trends and measure improvements.
• Develop and maintain SOPs and best practice documentation.
• Support change management activities across the business.

Quality

• Support the Quality Management System (ISO 9001).
• Assist with internal and external audits.
• Investigate non-conformances and CAPAs using structured problem-solving techniques.
• Monitor quality performance and identify opportunities for improvement.
• Promote a culture of continuous improvement and compliance.

Facilities & Health & Safety

• Coordinate day-to-day facilities activities across office and warehouse environments.
• Manage contractors and service providers.
• Support workplace maintenance and office moves.
• Assist with risk assessments, safety inspections and audits.
• Maintain incident records and support investigations.
• Coordinate fire safety, first aid and health & safety initiatives.

Employee Engagement

• Help organise company events and wellbeing initiatives.
• Support employee engagement activities throughout the year.
• Coordinate visitors, meetings and workplace communications.
• Promote a positive, collaborative and safety-first culture.

About You

We're looking for someone who is:

• Organised with excellent attention to detail.
• A confident communicator who can build relationships across all levels.
• Analytical with a structured approach to problem solving.
• Proactive, adaptable and happy to work across multiple areas of the business.
• Passionate about continuous improvement and operational excellence.

Experience & Qualifications

You'll ideally have:

• Previous experience in facilities management, operations and/or health & safety.
• Experience supporting continuous improvement initiatives (Lean, Kaizen, 5S, Six Sigma or similar).
• Strong organisational and administrative skills.
• Excellent communication and stakeholder management skills.
• A-levels (or equivalent); a degree is advantageous but not essential.
• NEBOSH/IOSH or similar Health & Safety qualifications are beneficial but not essential.
• Continuous improvement or Lean training is advantageous.

What We Offer

• A varied and rewarding role with real business impact.
• Professional development and funded training opportunities.
• Exposure to operational excellence, facilities management and health & safety.
• A collaborative and supportive working environment.
• Career progression opportunities into Operational Excellence, Facilities or Health & Safety leadership roles.
• Right to work in the UK without sponsorship now or in the future.
• Able to commute to our Watford site and work on-site five days per week.

If you're someone who enjoys improving processes, solving problems and creating a safe, engaging workplace, we'd love to hear from you.

We are an equal opportunities employer and make recruitment decisions based on skills, experience and suitability for the role.