Operational Controls Oversight Manager

Aviva plc; Norwich; In loco; GBP 70.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discretionary bonus

Pension up to 14%

29 days holiday + bank holidays

Private Medical Benefit

Share purchase/employee benefits

Volunteer days

Descrizione del lavoro

Aviva Investors is seeking an Operational Controls Oversight Manager to join the Controls Oversight & Assurance team in the COO function, based in Norwich. The role focuses on strengthening governance, controls, and the global first line risk framework across Operations, Transformation, and IT.

You will work with business leaders and risk teams to deliver meaningful MI, oversight, and remediation of control issues while supporting colleagues and managing competing priorities in a dynamic

Competenze

• Experience in asset management or regulated financial services.
• Strong MI and data analysis skills; comfortable with Excel and large datasets.
• Ability to influence stakeholders across different business areas and levels of seniority.
• Strong organisational and planning skills with track record of meeting deadlines.
• Experience in governance, risk management, controls oversight, controls testing or related disciplines.

Mansioni

• Drive a strong risk and controls environment across Aviva Investors.
• Provide meaningful management information and governance oversight; support risk identification, assessment and remediation.
• Influence improvements in control effectiveness and data quality.
• Contribute to senior governance forums and reporting deadlines.
• Develop colleagues while balancing strategic priorities and delivery deadlines.

Conoscenze

Asset management experience

Stakeholder relationships

Governance & risk

Strumenti

Excel

Data analysis

Descrizione del lavoro

Operational Controls Oversight Manager Please note this position is based in Norwich and the successful candidate’s contractual location will be Norwich; other locations cannot be considered.

About Us

At Aviva Investors, our expertise is in matching the right investment approach to each client’s unique needs. As the global asset management business of Aviva plc, we bring together our broad investment capabilities to deliver client-focused solutions worldwide. Managing £273billion in assets, our 1,000‑strong team across nine countries is brilliantly connected, collaborative, and focused on delivering outcomes that truly matter. Working together and acting responsibly are central to how we operate. We take time to understand what our clients want to achieve and design solutions that last - strengthening every portfolio with diverse perspectives and integrated thinking. Our long track record in sustainable investing reflects our commitment to doing the right thing for clients and communities alike. Everyone at Aviva Investors plays a part in creating an exceptional client experience. With the scale and influence to make a real difference, we take our responsibility seriously. Join us and you’ll find an inclusive, supportive environment where your contribution is valued, high performance is recognised, and you’re empowered to shape your development.

A bit about the role

We are recruiting for an Operational Controls Oversight Manager to join our Controls Oversight & Assurance team within the COO function. This is a fantastic opportunity for someone who enjoys using data, insight and strong stakeholder relationships to improve governance, strengthen controls and help teams deliver great outcomes. Reporting into the Head of Controls Oversight & Assurance, you will play a key role in supporting and enhancing Aviva Investors' global first line risk and controls framework. With a global remit spanning Operations, Transformation, and IT, our COO team ensures an exceptional client experience. Whether it’s optimising key processes, managing relationships with strategic partners, launching innovative new products, or onboarding clients seamlessly, every project is an opportunity to drive efficiency and innovation at scale.

Responsibilities

As an Operational Controls Oversight Manager, you'll help drive a strong and effective risk and controls environment across Aviva Investors. Working closely with business leaders, risk teams and other key stakeholders, you'll produce meaningful management information, provide governance oversight, and support the identification, assessment and remediation of risks and control issues. You'll influence improvements in control effectiveness and data quality, contribute to senior governance forums, and help ensure that our operational risk framework remains robust, scalable and fit for the future. You'll also support and develop colleagues while balancing strategic priorities with key reporting and delivery deadlines.

Skills and experience required

• Experience within asset management, investment management, financial services, or a similarly regulated environment.
• Strong reporting, management information (MI) and data analysis skills, including confidence working with Excel and large datasets.
• Ability to build effective relationships and influence stakeholders across different business areas and levels of seniority.
• Strong organisational and planning skills, with a track record of delivering high-quality outcomes against competing priorities and tight deadlines.
• Experience of governance, risk management, controls oversight, controls testing, process improvement, or related disciplines, alongside excellent communication and facilitation skills.

What you’ll get for this role

• Competitive salary (depending on skills, experience, and qualifications).
• Discretionary bonus opportunity, depending on individual performance and Aviva Investors' results.
• Generous pension scheme, Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
• Aviva-funded Private Medical Benefit to help you get expert support when you need it.
• Make your money go further with up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carer's leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 annual volunteering days to help others.

Aviva is for everyone: We're inclusive and welcome everyone. We want applications from all backgrounds and experiences.

Aviva Investors is the asset manager for Aviva, the UK’s leading insurance, wealth and retirement business. With responsibility built into our investment processes, we create solutions fit for the future. We have the capital, scale and influence to drive positive change in the world and we don’t take that responsibility lightly as we strive to do the right thing for our people, communities. We bring together expertise from over 1,500 people in 14 countries connecting seamlessly as one team to deliver the best of our diverse expertise with every investment. It takes all of us at Aviva Investors to contribute to creating an exceptional client experience, reflecting our innovation in sustainability. Enjoy an inclusive environment, get rewarded for high performance and take control of your development.