Financial Crime Manager

Aviva plc; Norwich; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Discretionary bonus

Generous pension

Private Medical Benefit

Share Plan

Cycle to work

Volunteering days

Job summary

Aviva Investors in Norwich is seeking a Financial Crime Manager to own and strengthen controls, ensuring AML/KYC compliance across multiple jurisdictions and upholding Aviva’s standards.

You will work with internal and external partners, provide guidance, and navigate a fast-paced environment with changing priorities while protecting the business and enabling growth.

Qualifications

• Experience in financial crime controls within asset management.
• Strong knowledge of AML, KYC and customer due diligence.
• Familiar with regulatory requirements in private markets.
• Ability to apply risk-based decision-making and challenge.
• Experience influencing stakeholders in regulated environments.
• Professional qualification in financial crime desirable but not essential.

Responsibilities

• Own and strengthen financial crime controls across jurisdictions.
• Ensure AML/KYC compliance within operational processes.
• Provide guidance and oversight to internal stakeholders and service providers.
• Respond to changing business needs with agility and meet deadlines.
• Support risk management and onboarding of investors and counterparties.

Skills

AML/KYC understanding

Regulatory requirements

Risk-based decision making

Customer due diligence

Stakeholder influence

Financial crime controls

Education

Professional qualification in financial crime (ICA)

Tools

Financial crime systems

Screening tools

Third-party data providers

Job description

Financial Crime Manager Please note this position is based in Norwich and the successful candidate’s contractual location will be Norwich; other locations cannot be considered. (If you are relocating to Norwich, please note this on your application)

About Us

At Aviva Investors, our expertise is in matching the right investment approach to each client’s unique needs. As the global asset management business of Aviva plc, we bring together our broad investment capabilities to deliver client-focused solutions worldwide. Managing £273 billion in assets, our 1,000‑strong team across nine countries is brilliantly connected, collaborative, and focused on delivering outcomes that truly matter. Working together and acting responsibly are central to how we operate. We take time to understand what our clients want to achieve and design solutions that last - strengthening every portfolio with diverse perspectives and integrated thinking. Our long track record in sustainable investing reflects our commitment to doing the right thing for clients and communities alike. Everyone at Aviva Investors plays a part in creating an exceptional client experience. With the scale and influence to make a real difference, we take our responsibility seriously. Join us and you’ll find an inclusive, supportive environment where your contribution is valued, high performance is recognised, and you’re empowered to shape your development. We are recruiting for Financial Crime Manager to join our COO team. This is a great opportunity for someone who has strong experience in financial crime controls and is confident supporting compliance, oversight, and risk management across multiple jurisdictions. With a global remit spanning operations, transformation, and IT, our COO team ensures an exceptional client experience. Whether it’s optimising key processes, managing relationships with strategic partners, launching innovative new products, or onboarding clients seamlessly, every project is an opportunity to drive efficiency and innovation at scale. With global scope and a strong focus on supporting our private markets business, FCC Ops helps Aviva Investors navigate financial crime risk with confidence. From onboarding investors and counterparties to overseeing AML, KYC and sanctions controls with third parties, and driving operational improvements, every project is an opportunity to protect the business while enabling investment activity and growth.

A bit about the role

As a Financial Crime Manager, you will play a key role in protecting Aviva Investors from financial crime. You will be responsible for owning and strengthening financial crime controls, ensuring our operational processes remain compliant with Anti-Money Laundering regulations across multiple jurisdictions, as well as Aviva’s Financial Crime Standards. You will take ownership of key activities, applying a risk-based approach to deliver positive client outcomes while maintaining robust controls that protect the business. Working closely with internal stakeholders and external service providers, you will provide guidance, constructive challenge, and oversight to ensure consistently high standards of compliance and operational excellence. This is a fast-paced role requiring an agile mindset, strong organisational skills, and the ability to manage competing priorities while responding effectively to changing business needs and tight deadlines. A strong understanding of AML, KYC and due diligence requirements, particularly within the private markets asset management environment, will be essential.

Skills and experience we’re looking for

• Proven experience operating and enhancing financial crime controls within an asset management environment, with a strong understanding of AML, KYC, customer due diligence, and wider regulatory requirements, particularly within the private markets sector.
• Strong experience applying risk-based decision-making, with confidence in conducting and reviewing customer due diligence using financial crime systems, screening tools, and third‑party data provider.
• Strong understanding of complex corporate structures and financial crime processes, with the ability to take ownership, provide effective challenge, and drive positive outcomes in a fast‑paced environment that requires agility, strong organisational skills, and the ability to manage competing priorities and tight deadlines.
• Experience influencing stakeholders and supporting decision-making in a regulated environment.
• A professional qualification in financial crime (e.g. International Compliance Association), or equivalent would be desirable but not essential.

What you’ll get for this role

• Competitive salary (depending on skills, experience, and qualifications).
• Discretionary bonus opportunity - depending on individual performance and Aviva Investors’!
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days!
• Aviva-funded Private Medical Benefit to help you get expert support when you need it.
• Make your money go further with up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carer’s leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 annual volunteering days to help others.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva, take a look here.