Operational Communications Technician

Adecco; England; On-site; GBP 35,000 - 40,000; Full time

Job summary

A recruitment agency is seeking an Operational Communications Technician for the Civil Nuclear Constabulary. This role involves managing critical voice communications systems and supporting frontline officers. Candidates should have a vocational qualification in Radio Engineering and experience with technical systems. The position requires a proactive approach to planning, fault resolution, and collaboration within a team. Competitive salary is offered, along with some travel funding.

Benefits

£2,000 South East allowance

Fully funded travel

Qualifications

• Vocational qualification in Radio Engineer or related technical discipline.
• Experience with cross-functional teams.
• Effective planning and production of documentation skills.

Responsibilities

• Plan and implement projects supporting the Operational Communications Strategy.
• Resolve faults related to operational communications equipment.
• Provide intelligent delivery function and resilience for team activities.

Skills

Radio Engineer experience

Collaboration with cross-functional teams

Planning and documentation

Installation and maintenance of communications systems

Knowledge of project lifecycle and methodologies

Effective communication of issues

Workload organization

Education

Vocational qualification in Radio Engineering or related field

Tools

Airwave communications systems

Job description

Overview

Adecco are pleased to be recruiting for an Operational Communications Technician to join the Civil Nuclear Constabulary (CNC).

Location: Culham, Oxfordshire (office based, some travel may be required and would be fully funded).

Salary: Range from £35,854 to £39,929 plus a £2,000 South East allowance p/a.

Contract: Permanent, full-time 37.5 hours per week.

Role purpose

Critical to the operational capability of front-line officers is the ability to interoperate, predominantly with Home Office and Police Scotland forces and all emergency services including Special Forces when necessary. The Operational Communications Team ensures that this ability is always provisioned with minimum compromise to the Concept of Operations.

The Operational Communications (OC) Team is responsible for the management, provision, and support of the mission-critical voice communications systems (currently Airwave TETRA) used by front line police officers, control room staff and partnership agencies deployed nationally across the nuclear licensed sites where CNC has a presence. This includes ensuring the security of the assets, contract and service management, interoperability with other emergency services, Special Forces, and other agencies.

The team must prepare for ESN, whilst delivering an effective BAU service capability and an increasing requirement to inform and deliver Operational Communications work streams or projects within the CNC's Project Portfolio and Ambition work – the most significant being ESN, Airwave's replacement.

Provide technical and subject matter expertise and promote emerging technologies which can support or enhance both current and future operational communications with the CNC.

Responsibilities

• Plan, implement and deliver specific work streams/projects in support of the Operational Communications Strategy and Constabulary initiatives, within both the Business as Usual and Change (Projects) arenas.
• Take responsibility for resolving faults and issues relating to devices fitted within vehicles or fixed positions and site-specific and specialist Ops Comms kit and equipment.
• Provide an intelligent delivery function and additional resilience in support of the activities of the team.
• Employ and develop best practices such as ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion.

Technical / Specialist

• Demonstrate an understanding of both the technical and contextual issues and effectively articulate the issue/requirements/outcomes etc.
• Develop and maintain a comprehensive understanding of the OC team's functional areas to provide resilience as necessary, to include but not limited to; break/fix process and helpdesk monitoring, auditing and reprogramming and other specialist activities.
• Provide relevant and timely responses to issues arising and contribute to effective resolutions developed by the team, which could include site visits to Operational Units.
• Provide tactical and operational advice and guidance as appropriate, translating technical concepts to suit a non-technical audience.
• Maintain and develop technical knowledge of Airwave and Operational Communications issues, best practice and standards.
• Develop and maintain knowledge of ESN – the Emergency Services Network which will replace Airwave within the next 5 years.

Knowledge & Skills Required

• Hold a vocational qualification/ work experience in Radio Engineer or related technical discipline.
• Experience of operating in teams with cross-functional stakeholders.
• Demonstrable experience of effective planning, production of documentation, impact assessments and change control.
• Demonstrable experience of installing, integrating and maintaining technical radio or communications systems in a service role.
• Understand the project lifecycle and the use of methodologies such as Prince 2, ITIL and Lean Six Sigma and the ability to effectively apply them.
• Experience of capturing and effectively communicating issues, risks, impacts, requirements and outcomes.
• Ability to organise own workload, set priorities and deadlines, with a proactive attitude and ability to flex with competing priorities.

How to apply

If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the Force.

Important Eligibility Information

• Due to Police recruitment criteria, applicants must have lived continuously in the UK for the past five years. Applications that do not meet this requirement cannot be considered.
• Please note that any job offer made by the Force will be subject to Police Vetting procedures.
• Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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