Operational Assistant

Cardiff Met; Cardiff; On-site; GBP 21,000 - 27,000; Full time

Job summary

Cardiff Metropolitan University’s Met Sport team is seeking an adaptable team member to help run daily sports facilities and events. You’ll assist with equipment setup, provide customer support, and contribute to venue preparation and general operations.

This role requires proactive, dependable individuals who communicate well and manage time efficiently. You’ll gain experience in a busy sporting environment and work flexible evenings and weekends to support operations.

Qualifications

• Ability to work collaboratively as part of a team.
• Proactive, dependable and passionate about delivering excellent service.
• Experience working in a sports environment is advantageous.

Responsibilities

• Support day-to-day operation of sports facilities and events.
• Assist with equipment setup.
• Provide customer support.
• Lifeguarding (NPLQ) and venue preparation.
• Contribute to general day-to-day operations.

Skills

Teamwork

Communication

Time management

MS Office

Tools

Microsoft Office

Job description

Join the Met Sport team and play a key role in supporting the day-to-day operation of sports facilities and events. This position involves equipment setup, customer support, lifeguarding (NPLQ), venue preparation, and general day to day operations.

We're looking for someone who is proactive, dependable, and passionate about delivering excellent service in a sporting environment.

Flexible working hours to suit operational needs including commitment to work evenings and weekends.

What you’ll bring

You’ll be able to work collaboratively as part of a team, and display effective communication and time management skills. An ability to use Microsoft Office platforms will help to ensure effective utilisation of our facilities. Additionally, you’ll bring previous work experience of working within a sports environment.

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.

We offer excellent benefits such as:

• Annual leave of 25 days, rising to 30 days after one year's service, plus 12 bank holiday/concessionary days.
• Membership of the Local Government Pension Scheme with generous monthly contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant.

All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage.

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.

Why Work Here?

We invite you to join our collaborative community!

Dating back to 1865, we remain rooted in Wales with a global reach, offering you a world of opportunity. Our education, research and innovation deliver positive impact for equality, social inclusion and environmental sustainability, locally, nationally and internationally.

Are you ready to contribute to something remarkable?

Join us in helping us to progress and deliver real change.