Operation And Sales Supervisor

ROSE & YOUNG RECRUITMENT LTD; Corby; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Company pension scheme

25 days annual leave

Training & development

Career progression opportunities

Job summary

ROSE & YOUNG RECRUITMENT LTD is seeking an Operations and Sales Supervisor in Corby to lead the Production and Sales Desk teams, ensuring orders are fulfilled on time and safely. You will drive efficiency, coach staff, and implement improvements across manufacturing operations.

The role focuses on day-to-day operations, customer service excellence, and collaboration with the Operations Director to enhance productivity and delivery performance.

Qualifications

• Experience supervising teams in manufacturing or engineering.
• Strong people management and communication skills.
• Ability to plan, organise and prioritise workloads.
• Hands-on leader with problem solving and continuous improvement mindset.

Responsibilities

• Support the Operations Director in day-to-day management of manufacturing Operations and the Sales Desk.
• Lead, motivate and develop Production and Sales Desk teams, promoting a positive, collaborative and accountable working culture.
• Plan and prioritise workloads to ensure production schedules, customer orders and Sales Desk activities are completed efficiently and on time.
• Ensure the Sales Desk delivers excellent customer service by supporting the team to meet response times for enquiries, quotations, orders and complaints.
• Monitor Sales Desk performance, identify opportunities to improve responsiveness, communication and overall customer experience.
• Identify and implement continuous improvement initiatives across manufacturing operations to improve productivity, quality, efficiency and workplace organisation.
• Lead continuous improvement activities within the Sales Desk to streamline order processing and reduce administrative waste.
• Provide effective communication between Production, the Sales Desk and other departments to maintain operational performance.
• Provide regular feedback to the Operations Director on team performance and improvement opportunities.

Skills

Team leadership

People management

Planning

Problem solving

Continuous improvement

MS Office

Stakeholder relations

Lead by example

Tools

ERP/MRP systems

Job description

Operation and Sales Supervisor, Corby

Hours: Monday-Thursday 08:00-17:00 / Friday 08:00-16:00 (39hrs)

Salary: £38,000-£42,000 per annum (depending on experience)

Our client is a world‑leading manufacturer, recognised internationally for innovation, quality, and engineering excellence. They are looking for an enthusiastic and capable Operations Supervisor to help lead their daily operations and support the continued growth and improvement of their business.

Operation and Sales Supervisor Job Description

Reporting into the Operations Director, you will play a key role in supporting the day‑to‑day running of the company’s manufacturing Operation and Sales Desk.

Responsible for setting the strategic direction, you will be ensuring daily activities are delivered efficiently, priorities are coordinated, and teams are supported to achieve operational objectives.

This is a hands‑on leadership role, leading the Production team and Sales Desk staff (10‑15 people across both areas), ensuring work is completed safely, efficiently and to the high standards our customers expect. Working closely with the Operations Director to implement improvements, develop employees and drive operational excellence across both manufacturing and customer order processing.

Key Operation and Sales Supervisor Responsibilities

• Supporting the Operations Director in the day‑to‑day management of manufacturing Operations and the Sales Desk.
• Lead, motivate and develop Production and Sales Desk teams, promoting a positive, collaborative and accountable working culture.
• Plan and prioritise workloads to ensure production schedules, customer orders and Sales Desk activities are completed efficiently and on time.
• Ensure the Sales Desk delivers excellent customer service by supporting the team to meet agreed response times for customer enquiries, quotations, order processing and complaint resolution.
• Monitor Sales Desk performance, identifying opportunities to improve responsiveness, communication, accuracy and the overall customer experience.
• Identify and implement continuous improvement initiatives across manufacturing operations to improve productivity, quality, efficiency, workflow and workplace organisation.
• Lead continuous improvement activities within the Sales Desk, streamlining order processing, reducing administrative waste, improving communication and ensuring customers receive timely, accurate responses throughout their experience.
• Offer effective communication between Production, the Sales Desk and other departments to maintain operational performance.
• Provide regular feedback to the Operations Director on team performance, operational issues and improvement opportunities.

About You

You will be an organised, positive and proactive leader who enjoys working with people and improving the way a business operates.

Skills required

• Previous supervisory or team leadership experience within a manufacturing or engineering environment.
• Strong people management and communication skills.
• The ability to plan, organise and prioritise workloads effectively.
• A practical approach to problem solving and decision making.
• A passion for continuous improvement and operational excellence.
• Confidence using Microsoft Office and business or production systems.
• The ability to build strong working relationships across all areas of the business.
• A hands‑on attitude and willingness to lead by example.

Desirable

• Experience working within a manufacturing environment.
• Experience of Lean Manufacturing, 5S, Kaizen or other continuous improvement methodologies.
• Experience using ERP/MRP systems.
• Health & Safety or supervisory qualifications.

What We Offer

• Competitive salary of £38,000-£42,000, depending on experience.
• Company pension scheme.
• 25 days' annual leave plus bank holidays.
• Ongoing training and professional development.
• The opportunity to influence and improve how the business operates.
• The opportunity to progress your career as the business continues to grow.