Open application - Sales Advisor

TN United Kingdom; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Sales Advisor in Birmingham, where you'll be the face of luxury retail, welcoming guests and ensuring they have an unforgettable experience. This role emphasizes exceptional customer service, sales targets, and personal growth in a supportive environment. With a focus on passion over experience, you'll be trained to excel in clienteling and sales, making a significant impact in the boutique. Enjoy a competitive salary, extensive benefits, and the opportunity to grow within an international brand that values its people. Apply now to embark on an exciting career journey!

Benefits

Private Healthcare

Dental Insurance

Competitive Pension Scheme

32 Days Holiday

Incremental Holiday Scheme

Season Ticket Loan

Cycle to Work Scheme

Employee Assistance Programme

Staff Discount

Group Discounts

Qualifications

• Experience in target-driven sales environments.
• Outstanding customer service skills and strong communication.

Responsibilities

• Deliver exceptional service in luxury retail.
• Maintain client relationships through clienteling.
• Work towards KPIs and sales targets.

Skills

Customer Service

Sales Skills

Communication Skills

Negotiation Skills

Problem-Solving

Job description

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Open application - Sales Advisor, Birmingham

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Client:

Watchfinder

Location:

Birmingham, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

fae50b3fd950

Job Views:

7

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

How will you make an impact?

As a Sales Advisor, you will be an ambassador for the company, responsible for welcoming guests into the boutique, introducing them to our culture, clienteling, and ensuring an exceptional customer experience that leaves them satisfied and with a watch on their wrist.

At Watchfinder, we value passion and interest in the industry over prior watch experience. We seek individuals eager to learn and grow, providing support from the start of your journey with us.

You will deliver expert customer service and achieve sales targets on a 1:1 basis in an intimate environment, showcasing excellent interpersonal skills and working both independently and as part of a team.

The role includes high-end sales assistance, welcoming walk-ins, clienteling, managing appointments, handling online inquiries, chasing leads, and sales administration.

You must adhere to security procedures, ensuring product safety at all times.

Reliability, ambition, passion for customer experience, and embodying our core values—connected, curious, innovative, inclusive, and excellent—are essential.

Roles and Responsibilities

• Deliver exceptional service in luxury retail
• Maintain client relationships through clienteling
• Work towards KPIs and sales targets
• Develop negotiation skills (training provided)
• Communicate effectively with diverse customers
• Learn technical product information
• Problem-solving and organizational skills
• Prioritize workload efficiently
• Be a team player committed to collective success

About you…

• Experience in target-driven sales environments
• Outstanding customer service skills
• Organized and able to manage workload
• Strong communication skills, experienced in customer queries
• Independent and team-oriented work approach
• Negotiation skills are a plus, with a positive attitude towards learning

Why work for Watchfinder?

Our people make Watchfinder a great place to work. We foster a family-like environment and prioritize personal growth, with many staff advancing their careers within the company.

We have expanded internationally to locations in Hong Kong, New York, Paris, Milan, Geneva, Zurich, and Munich, with no plans to slow down.

Join us on this exciting journey—apply now!

Our Benefits & Incentives

Alongside a competitive salary and commission, we offer:

• Private healthcare and dental
• Competitive pension scheme
• 32 days holiday including Bank Holidays
• Incremental holiday scheme
• Season ticket loan
• Cycle to work scheme
• Employee Assistance Programme
• Watchfinder staff discount
• Extensive group discounts