Onsite Service Desk Analyst, SC Cleared

LA International; Wokingham; On-site; GBP 22,000 - 30,000; Full time

Job summary

LA International is seeking a Service Desk Analyst/Support Analyst for an initial contract in Wokingham, onsite, with SC clearance required. The role emphasizes managing service tickets, device provisioning, and logistics coordination.

Candidates should be prepared for a fast-paced environment and must be able to undergo security clearance, which can take up to ten weeks. This position is with a security-cleared delivery partner involved in government-related work.

Qualifications

• Experience managing service tickets and incident workflows.
• Proven ability to coordinate device provisioning and logistics.
• Security clearance (SC) is required and must be obtainable within ~10 weeks.

Responsibilities

• Manage service tickets and incident queues.
• Pick and pre-provision devices as required.
• Coordinate logistics for equipment and deliveries.
• Organise repairs with the vendor and track progress.

Skills

Ticket management

Device provisioning

Logistics management

Vendor coordination

Job description

LA International is seeking a Service Desk Analyst/Support Analyst for an initial contract in Wokingham, onsite, with SC clearance required. The role emphasizes managing service tickets, device provisioning, and logistics coordination.

Candidates should be prepared for a fast-paced environment and must be able to undergo security clearance, which can take up to ten weeks. This position is with a security-cleared delivery partner involved in government-related work.