Onsite Reception & Events Manager

Warner Bros. Discovery; Greater London; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

Warner Bros. Discovery invites applications for a proactive Front of House/Reception role at its London studios (Greek Street and Soho Square).

You will welcome clients, guests and staff, support high-profile screenings and events, and help keep the busy operation running smoothly with excellent organisation and relationship-building skills. Working closely with the Bookings/Producer teams, you’ll coordinate daily front-of-house activities, manage the switchboard, control access, handle

Qualifications

• Previous customer hosting and event management experience.
• Experience of maintaining a security access system.
• Excellent communication and interpersonal skills, with the ability to create an immediate rapport with a range of contacts.
• Computer literate. In particular, very good working knowledge of Microsoft Office (Word, Excel and Outlook).
• Previous experience of managing a switchboard and security passes.
• Previous experience of responsibility for purchasing and stock management.

Responsibilities

• Oversee Greek Street and Soho Square reception operations and manage the Reception Coordinator.
• Lead the Runner team and coordinate front-of-house activities.
• Answer, screen and transfer calls from a busy switchboard.
• Manage access control and security passes, including tracking keys and cards.
• Coordinate deliveries and keep accurate records for security and billing.
• Arrange transport bookings and manage billing information.
• Ensure proper handover between front desk staff and security/runners.
• Monitor stationery and purchasing needs for the facility.
• Order bar stock and coordinate with runners to maintain stock levels.
• Update occupancy and production records for studios.
• Support Fire Wardens and assist in events planning and execution.

Skills

Customer hosting

Event management

Security access system

Microsoft Office

Tools

Security passes

Job description

Warner Bros. Discovery invites applications for a proactive Front of House/Reception role at its London studios (Greek Street and Soho Square).

You will welcome clients, guests and staff, support high-profile screenings and events, and help keep the busy operation running smoothly with excellent organisation and relationship-building skills. Working closely with the Bookings/Producer teams, you’ll coordinate daily front-of-house activities, manage the switchboard, control access, handle