Onsite IT Support Technician - First Line

Britannia Row Productions Limited; Weybridge; On-site; GBP 28,000 - 32,000; Full time

Job summary

Britannia Row Productions Limited in Weybridge is seeking an IT Support Technician. In this role, you will provide first line IT support, assist users with technical issues, and maintain IT assets. Strong troubleshooting skills and experience in Windows and Microsoft Office are essential.

The position is full-time, requiring 35 hours per week, and you will be expected to work onsite generally during weekdays. Join us in delivering high standards of customer service and support.

Qualifications

• 1-2 years of real-life IT support experience.
• Ability to understand problems rather than just clicking through.
• Work efficiently under tight deadlines.

Responsibilities

• Provide first level IT support and troubleshooting.
• Set up and deploy laptops and desktops.
• Manage IT asset tracking and stock control.

Skills

First level IT support

Windows

Microsoft Office / 365

Troubleshooting

Active Directory

Tools

Cisco Meraki

VMware

Job description

Britannia Row Productions Limited in Weybridge is seeking an IT Support Technician. In this role, you will provide first line IT support, assist users with technical issues, and maintain IT assets. Strong troubleshooting skills and experience in Windows and Microsoft Office are essential.

The position is full-time, requiring 35 hours per week, and you will be expected to work onsite generally during weekdays. Join us in delivering high standards of customer service and support.