Onsite Fleet & Logistics Operations Assistant

DS Smith Europe; West of England; On-site; GBP 25,000 - 34,000; Full time

Job summary

DS Smith Europe is seeking a Transport Assistant to provide day-to-day administrative and operational support within our transport function at our onsite depot. The role focuses on keeping fleet records up to date, supporting drivers and transport colleagues, and helping ensure on-time deliveries while maintaining health and safety and legal compliance.

You will analyse transport data, identify trends and cost-saving opportunities, and assist the wider transport team with reports and

Qualifications

• Organised and proactive in a busy operational environment.
• Confident communicating with drivers and stakeholders.
• Good attention to detail, especially with compliance and records.
• Experience in an administrative, transport, logistics or operational environment.
• Good organisational and time-management skills.
• Strong attention to detail and the ability to maintain accurate records.
• Good communication skills, with the confidence to communicate with drivers and other stakeholders.
• Ability to work with data and use systems to produce information and identify trends.
• Good IT skills, including confidence using Microsoft Office and other business systems.
• Understanding of health and safety and legal compliance.
• Proactive approach to identify issues and improve processes.

Responsibilities

• Maintaining accurate fleet and transport records to ensure compliance with company and legal requirements.
• Supporting the day-to-day administration of the transport operation.
• Debriefing drivers and communicating relevant information, updates and briefs when required.
• Monitoring transport performance and supporting the achievement of KPIs, particularly around health and safety and on-time deliveries.
• Ensuring compliance with legislation relating to drivers’ hours and Working Time Directive (WTD) requirements.
• Liaising with drivers, customers and internal stakeholders to support an effective transport service.
• Maintaining accurate electronic and paper-based records and filing systems.
• Using relevant ICT systems to analyse transport data, identify trends and support management with cost-saving and efficiency opportunities.
• Identifying opportunities to improve processes, reduce costs and save time.
• Supporting the wider transport team with reports, administration and other activities as required.
• Ensuring all work is carried out in line with DS Smith policies, procedures, standards and relevant legislation.

Job description

DS Smith Europe is seeking a Transport Assistant to provide day-to-day administrative and operational support within our transport function at our onsite depot. The role focuses on keeping fleet records up to date, supporting drivers and transport colleagues, and helping ensure on-time deliveries while maintaining health and safety and legal compliance.

You will analyse transport data, identify trends and cost-saving opportunities, and assist the wider transport team with reports and