Online Merchandising Executive - 6 months FTC

N Brown Group; Greater Manchester; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Eine innovative Firma sucht einen Online Merchandising Executive, um die Produktentdeckung und das Einkaufserlebnis zu verbessern. In dieser spannenden Rolle arbeiten Sie an einem strategischen Projekt zur Optimierung der Web-Hierarchie und Filter. Sie bringen Ihre E-Commerce-Erfahrung ein, um kundenorientierte Verbesserungen zu erzielen und die Effizienz zu steigern. Mit einem hybriden Arbeitsmodell und einer Vielzahl von Vorteilen, einschließlich großzügiger Urlaubsregelungen und mentaler Gesundheitsunterstützung, bietet diese Position eine hervorragende Gelegenheit, Ihre Fähigkeiten in einem dynamischen Umfeld weiterzuentwickeln.

Benefits

24 Tage Urlaub (+ 8 Feiertage)

Jährliche Bonusregelung

Erweiterte Elternzeit

Betriebliche Altersvorsorge

Unterstützung für psychische Gesundheit

Mitarbeiterrabatt

Subventioniertes Café

Lebensversicherung

Private Krankenversicherung

Bezahlte Freistellung für gemeinnützige Aktivitäten

Qualifications

• Erfahrung in einer E-Commerce-/Online-Merchandising-Rolle.
• Starke analytische Fähigkeiten und Verständnis von Schlüsselmetriken.

Responsibilities

• Entwicklung und Durchführung des H&T-Roadmaps zur Verbesserung der Kundenreise.
• Zusammenarbeit mit UXR- und CRO-Teams zur Verbesserung der Navigation.

Skills

Ecommerce Erfahrung

Web Hierarchie

Analytische Fähigkeiten

Kenntnisse in GA4

Tools

BloomReach Discovery Platform

Microsoft PowerPoint

Microsoft Excel

Job description

Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We believe that age, size, shape, or background should not prevent anyone from feeling confident, stylish, and happy with their appearance. With over 150 years of industry-leading expertise in creating fitting fashion, we have been breaking down barriers. We help our customers express themselves through stylish products, helpful services, and flexible finance. Moving forward, we embrace innovation and new technology to continue delighting our customers.

Working here, you'll explore the world of digital retail — asking questions, trying new things, and chasing new opportunities. Combine this curiosity with the freedom to make decisions, lead projects, and work flexibly, and you'll find a perfect environment to showcase and develop your skills. The pace can be fast and exciting, but this means new and thrilling challenges are always around the corner. If you collaborate, think quickly, embrace innovation, and love rising to challenges, your work will significantly impact our business, your career, and our customers' lives. We are proud to be N Brown.

The Role

We are seeking a proactive and customer-focused Online Merchandising Executive for a 6-month fixed-term contract to accelerate our Hierarchy & Taxonomy Project. This role is crucial in enhancing product discovery and the online shopping experience across our website and app.

You will play a key role in executing customer-focused improvements to web hierarchy, filters, and attribution—delivering value through seamless navigation and better findability. Working closely with cross-functional teams and stakeholders, you will help drive this strategic project efficiently by influencing areas beyond your direct control.

With a strong understanding of digital merchandising, product taxonomy, and customer journey optimization, you will deliver value prioritizing return on investment.

Responsibilities & Accountabilities

1. Develop and help drive the Hierarchy & Taxonomy (H&T) roadmap, delivering across the Group, seeking opportunities for rapid delivery. Identify key areas for customer journey improvements benefiting on-site experience and SEO for organic growth.
2. Collaborate with UXR & CRO teams to develop a research and testing strategy, interpreting data to improve Hierarchy, Navigation, & Filters.
3. Partner with Product Operations to understand product setup processes and drive efficiencies and improvements to input metrics like product setup completion.
4. Work with Digital Technology to implement technical improvements to product setup, data feeds, and Search & Merch tools to enhance the customer purchasing journey.
5. Coordinate with Data Analytics to develop reporting that clearly communicates the value added through input and output metrics.
6. Effectively communicate project progress and key metrics to stakeholders at all levels.

What Are We Looking For?

1. Experience in an Ecommerce / Online Merchandising role, with knowledge of Search & Merchandising.
2. Experience with Web Hierarchy & BloomReach Discovery Platform.
3. Strong analytical skills and understanding of key metrics such as Views, Conversion Rate, PLP > PDP Click-through Rate, and Demand per SKU, with experience using GA4.
4. Proficiency in Microsoft PowerPoint & Excel.

What’s In It for You?

• 24 days holiday (+ 8 bank holidays), with options to buy an additional 10 days.
• Annual bonus scheme.
• Enhanced maternity and adoption leave.
• Company pension with up to 8% N Brown contribution.
• Mental health support, including access to wellbeing champions and counselling services.
• Financial wellbeing support.
• Colleague discount across all N Brown brands.
• Onsite café with subsidized rates and discounts at local restaurants.
• Life Assurance and Private Medical Insurance.
• Paid volunteer time for charitable activities.

Ways of Working

• Hybrid working model, varying by role. Our Head Office is in Manchester City Centre's Northern Quarter, accessible by train, tram, or bus, surrounded by cafes, bars, and eateries.
• Full-time hours are 36.17 per week over five days, with flexible start and finish times to meet business needs.
• Our commitment to diversity and inclusion: We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, sexual orientation, age, marital status, veteran status, or disability.

Application Process

Once we receive your application, we will confirm receipt via email. We aim to respond promptly and appreciate your interest in joining us. Good luck!

As some roles involve access to customer data, offers of employment may be contingent upon a satisfactory criminal record check. Having a criminal record does not automatically disqualify you from employment with N Brown Group.