Online Assistant

TN United Kingdom; Exeter; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a forward-thinking company as an Online Assistant this festive season! This role is perfect for those who enjoy a fast-paced environment and want to make a difference in customers' lives. You'll be involved in selecting orders, assisting in the online warehouse, and ensuring timely deliveries. With opportunities for both temporary and permanent positions, this is a chance to be part of a team that values quality and customer satisfaction. Enjoy competitive pay, a range of benefits, and the joy of spreading festive cheer while working in an inclusive environment.

Benefits

Nightshift Premium

Shopping Discount

Free Food and Hot Drinks

Generous Holiday Entitlement

Discounts on Gym Memberships

Family Leave

Pension Contributions

Share Schemes

Wellbeing Support

Qualifications

• Must be at least school leaver age.
• Ability to lift shopping containers up to 15kg.

Responsibilities

• Select orders with care to ensure quality.
• Handle customer queries and process orders.
• Work with drivers for timely delivery.

Skills

Customer Service

Attention to Detail

Comfort with Technology

Physical Fitness

Education

School Leaver

Job description

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Join Us as an Online Assistant This Festive Season!

Be our magic ingredient this Christmas by becoming an Online Assistant and helping deliver online customer orders to their doorsteps. This fast-paced, hands-on role involves making good food joyful for our customers and spreading seasonal cheer. It’s a great opportunity to join our team and assist millions of customers in preparing for their celebrations and enjoying the festive season!

As an Online Assistant, you might be on the shop floor selecting orders with care to ensure quality, or supporting in our online warehouse by handling customer queries, processing orders at the tills, or working with drivers to load vans efficiently for timely delivery.

Whichever area you work in, you'll take pride in doing the right thing for our customers and pay close attention to detail. Comfort with new technology and physical activity, including lifting shopping containers up to 15kg, are important.

We are committed to helping our colleagues reach their full potential and fostering an inclusive environment where both customers and staff enjoy shopping and working.

Note: Many roles are temporary during the festive period, but there may be permanent opportunities. Please check the contract type and hours before applying to ensure the role suits you. If working hours include times before 6am or after 11pm, applicants must be at least 18 years old.

Eligibility: Sainsbury's recruits individuals who have passed the school leaver’s age. Visit your country’s relevant site for details.

Alongside a competitive pay rate, we offer a range of benefits:

• Nightshift premium of £2.45/hour for hours between midnight and 5am (if applicable).
• 10% shopping discount after four weeks, increasing to 15% on Fridays and Saturdays at Sainsbury’s, and at Argos on paydays.
• Free food and hot drinks in stores.
• Generous holiday entitlement based on hours worked.
• Discounts on gym memberships, restaurants, holidays, and retail vouchers.
• Family leave including maternity and paternity leave.
• Matching pension contributions between 4-7%.
• Sainsbury’s share schemes for discounted shares and salary-based share purchases.
• Wellbeing support, including confidential Employee Assistance Program services.