One Stop - Post Office Counter Clerk

Tesco; United Kingdom; Remote; GBP 12,000 - 15,000; Full time

Job summary

One Stop Stores Ltd is part of the Tesco family and operates convenience stores across the UK. The role focuses on greeting customers, understanding their needs, and selling suitable products to enhance the shopping experience.

You will contribute to a tidy store, maintain product availability, and deliver friendly, helpful service in a team environment. As part of the One Stop & Tesco family, you will follow store procedures, support age-restricted product handling, and participate in a

Qualifications

• Excellent customer service
• Strong communication skills
• Able to work as part of a team
• Punctual and well presented
• Willing to follow procedures and policies

Responsibilities

• Greet each customer with a warm and friendly welcome.
• Listen to and talk with customers to identify needs.
• Assist customers to find products and provide helpful recommendations.
• Be knowledgeable about products and services and maintain store standards.
• Follow Post Office processes and procedures where applicable.
• Work as part of a team to complete store duties.

Skills

Customer service

Communication

Teamwork

Punctuality

Job description

At One Stop Stores we aim serve local shoppers a little better every day. Being a part of the local community we really can achieve this but its our colleagues in store that brings this to life.

In this role, you will greet and welcome our customers warmly, chat to them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.

As well as having brilliant customer service, youll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.

Whilst being ready to roll up your sleeves and do whats needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, youll need to:

• Greet each customer with a warm and friendly welcome
• Listen to and talk with customers to find out what their needs are
• Do your best to make sure the customer finds everything they want
• Be passionate and knowledgeable about our products and services
• Always be in store, on time, smartly dressed and ready to serve
• Make sure Post Office processes and procedures are followed
• Always think 25 when serving age restricted products
• Work as part of a team to complete store duties

One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLCbut operated as a separate business.

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week
One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco.

With our stores situated throughoutEngland and Wales, theres sure to be a
One Stop near where you live or work.

We’re proud to have been accredited Disability Leader Level 3 and were committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please Note

One Stop will only recruit individuals who have passed the school leavers age. To find out the school leavers age for your country please click here